What is our primary use case?
My main use case for Thomson Reuters ONESOURCE Indirect Tax Determination is to help with indirect taxes.
It is easy to identify the company's products, determine how much the tax is, and calculate it easily.
On time, we are going to claim the taxes to the government.
What is most valuable?
Thomson Reuters ONESOURCE Indirect Tax Determination has provided many features that identify typical critical scenarios, and we can easily handle those situations.
The tool has provided very helpful configuration, and it is excellent.
The best features Thomson Reuters ONESOURCE Indirect Tax Determination offers include the introduction of new features like the Tax Editor.
Earlier, Sabrix was implemented by Thomson Reuters, which was old technology. Day-to-day, they claim and implement new features like the Tax Editor, where we identify the issues and use the help of configuration without needing code.
Earlier, we had to do qualifiers using the TransEditors, but now, with recent releases, we no longer need to go for the TransEditors unless it is the last option.
They have provided good opportunities at the configuration level, allowing control at the intrastate and company code specific levels.
The new features like the Tax Editor and improved configuration options have made my work easier and more efficient compared to before.
Earlier, I always had to work at the TransEditor level, needing to write numerous conditions for the country code, but now, without doing this kind of code, I can directly make configurations at the country code and company code level.
This has improved my efficiency and reduced my effort.
Thomson Reuters ONESOURCE Indirect Tax Determination has positively impacted my organization by providing opportunities, and my company is going to conduct pre-sales for other vendors to get projects using this tool.
The efficiency of this tool is excellent, and the effort needed is much lesser than before, which helps us in getting good opportunities in the market.
What needs improvement?
When we are unable to find a solution, we raise an incident similar to raising SAP incidents.
My suggestion is for Thomson Reuters to quickly provide solutions so that they can have a good name in the market.
This is the only improvement I can think of; in my opinion, it is the only way.
For how long have I used the solution?
I have been using Thomson Reuters ONESOURCE Indirect Tax Determination for five years.
What do I think about the stability of the solution?
Thomson Reuters ONESOURCE Indirect Tax Determination is stable in my experience.
How are customer service and support?
The customer support for Thomson Reuters ONESOURCE Indirect Tax Determination is good because whenever we raise a query, we receive responses.
There is room for improvement.
I would rate the customer support a seven on a scale of one to ten.
Which solution did I use previously and why did I switch?
I did not previously use a different solution before Thomson Reuters ONESOURCE Indirect Tax Determination.
I switched from SAP ABAP directly to Thomson Reuters ONESOURCE Indirect Tax Determination, and this has been my first solution.
What was our ROI?
I have seen a return on investment from using Thomson Reuters ONESOURCE Indirect Tax Determination.
We save time and money, and this tool helps our team avoid struggles in calculating taxes.
By proactively updating costs and taxes, we save time and money, which helps ensure that companies remain compliant and avoid penalties from the government.
Which other solutions did I evaluate?
I did not evaluate other options before choosing Thomson Reuters ONESOURCE Indirect Tax Determination.
I do not see any other solutions.
What other advice do I have?
A quick specific example of how I use Thomson Reuters ONESOURCE Indirect Tax Determination in my day-to-day work is that every week we are calculating taxes.
Whether it is intrastate or international, based on the country for which we are calculating, it depends on the product being shipped from outside the country, intrastate, or international.
Based on that, we are calculating and providing the taxes, and submitting them to the auditing team.
I find these features to be the main things, and many tax consultants face issues, but I have found those normal things as well.
However, these are the main things.
Thomson Reuters ONESOURCE Indirect Tax Determination is deployed in my organization in a public cloud.
We are working for a few clients, and one of the clients is asking for on-premises while another client is working in the public cloud.
I rated Thomson Reuters ONESOURCE Indirect Tax Determination a ten out of ten.
It is a very good tool for any clients looking to calculate their taxes, and they can easily calculate the tax and submit their filings on time.
I chose ten out of ten because I see no critical issues other than the need for Thomson Reuters to respond quickly when we raise incidents.
Everything else is very quick, and the tool's friendly nature makes it interactive.
They have also introduced AI, so when we have queries, AI help is available to provide immediate responses on indirect tax details.
Regarding Thomson Reuters ONESOURCE Indirect Tax Determination's AI capabilities, we are not involved in any security aspects.
Whenever we have a query, the AI provides a response, and we do not need external help when doing configurations.
There is no harm from a security and governance perspective, as it simply acts as a search tool rather than having to check on Google.
I have found the AI capabilities to be accurate and reliable because when I have a query, I simply prompt it, and the AI gives prompt answers.
It guides me through the TransEditor and offers step-by-step navigation, which is helpful for verification before making final conclusions.
I do not have much experience with the pricing, setup cost, and licensing for Thomson Reuters ONESOURCE Indirect Tax Determination; I have only a little experience in this area.
I recommend Thomson Reuters ONESOURCE Indirect Tax Determination to anyone looking for a very nice and good tool.
Overall, it is nice and very good.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?