Sophos Home Reviews

I am still in IT, and recently I work for a dealer group, where I work for five dealerships. They sold four of the dealerships, therefore I'm just down to one small dealership. Right now, we're using all of my Aruba switches that got sold; I use Synology, AMD products, AMD servers, Avigilon products, and Sophos firewalls.

I use the Sophos Intercept X antivirus, and I've been using their MDR services and their wireless access points, which are managed through the Sophos firewall.

I have probably used this product for maybe six or seven years.

I really haven't given much thought to how Sophos Home can improve that. Once I install the other smaller network firewall device, I won't have to worry because I'll be using Intercept X. Up till now, I find that for the casual small home user, such as our designers, when I install Sophos Home on their computers, we really haven't had any issues.

With Sophos Home, it's easy to implement; you just log in and manage the various computers as to what you want to detect. You can set up the type of security you want and reject things such as firearms, drugs, and porn, so I find it's very easy to use, very reasonably priced, and they give you Sophos Home for free when we use some of the other products that they recently changed over on the commercial side.

I really don't have much comment on the banking protection or keylogger security feature, but I do realize that Sophos Home is good protection for us, and I'm just about to install a Sophos hardware firewall in our company as well.

The tool's most valuable feature is ransomware protection. Its integration with other Sophos security products is good, and the AI features have made it an efficient product. 

I expect an improvement with mobile integration. I want mobile devices to have better security, like Sophos Home's total security. Users often need to connect to a cloud platform to manage or change settings, which can be difficult. To improve this, providing minimal local settings could help users.

The tool needs to improve its pricing. The current pricing is for medium and enterprise businesses, but it needs to improve for small businesses. The solution's support could also be improved, especially because local support often needs to interact with global support. This can make response times longer than expected.