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Odoo Reviews

Vendor: Odoo
4.0 out of 5

What is Odoo?

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Helped 852,098 peers since 2012

Featured Odoo reviews

Odoo mindshare

Product category:
As of May 2025, the mindshare of Odoo in the CRM category stands at 4.8%, up from 2.3% compared to the previous year, according to calculations based on PeerSpot user engagement data.
CRM

PeerResearch reports based on Odoo reviews

TypeTitleDate
CategoryCRMMay 22, 2025Download
ProductReviews, tips, and advice from real usersMay 22, 2025Download
ComparisonOdoo vs Salesforce Sales CloudMay 22, 2025Download
ComparisonOdoo vs Microsoft Dynamics CRMMay 22, 2025Download
ComparisonOdoo vs SAP CRMMay 22, 2025Download
Suggested products
TitleRatingMindshareRecommending
SAP ERP4.0N/A86%105 interviewsAdd to research
SAP S/4HANA4.2N/A96%122 interviewsAdd to research
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

By reviewers
By visitors reading reviews

Top industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Comms Service Provider
8%
Educational Organization
6%
Retailer
6%
University
5%
Healthcare Company
5%
Financial Services Firm
5%
Construction Company
4%
Government
3%
Insurance Company
3%
Real Estate/Law Firm
3%
Non Profit
2%
Wholesaler/Distributor
2%
Legal Firm
2%
Consumer Goods Company
2%
Outsourcing Company
2%
Hospitality Company
2%
Media Company
2%
Marketing Services Firm
1%
Performing Arts
1%
Pharma/Biotech Company
1%
Energy/Utilities Company
1%
Transportation Company
1%
Engineering Company
1%
Sports Company
1%
Agriculture
1%
Aerospace/Defense Firm
1%
Recreational Facilities/Services Company
1%
 

Odoo reviews

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ThomasPetrou - PeerSpot user
Consultant at Mazi4u
Verified user of Odoo
Feb 12, 2025
Product version discussed: Seventeen and eighteen.
Integration across functionalities has streamlined business operations and improved cost efficiency

Pros

"All modules in Odoo are integrated together, providing seamless transitions across various functionalities. "

Cons

"Odoo's documentation needs improvement, as there are areas that are not well-documented. "
GG
Logistics specialist at SNP Poland
Verified user of Odoo
Oct 22, 2024
Cloud-based system enhances logistics efficiency despite sales model flaws

Pros

"Odoo is a cloud-based SaaS system, which is better than having the program on the desktop."

Cons

"The sales model is not the best, and it lacks certain features."
Find out what your peers are saying about Odoo. Updated May 2025
852,098 professionals have used our research since 2012.
NaveedUddin - PeerSpot user
Head of IT at Fotco
Verified user of Odoo
Dec 18, 2023
A streamlined and customizable ERP solution with a user-friendly interface, modular flexibility, cost-effective licensing, and a comprehensive suite of integrated business applications

Pros

"The most advantageous aspect is that with minimal customization, a company can be automated within a span of two to three months."

Cons

"Currently, the regional office is in Dubai, and I believe it would be beneficial to establish a regional office in Pakistan to enhance support and accessibility for users in our country."
PeerSpot user
Senior Consultant at a computer software company with 51-200 employees
Verified user of Odoo
Jul 10, 2023
Highly scalable and flexible solution

Pros

"Odoo is highly scalable."

Cons

"There is room for improvement in Odoo's technical support."
Ashraf Almomani - PeerSpot user
Chief Executive Officer at OddEven Technologies
Verified user of Odoo
Oct 22, 2024
Product version discussed: 18
Flexible customization with community support and potential usage across diverse sectors

Pros

"The most beneficial feature of Odoo is its wide community and store, allowing users to purchase solutions and resolve any problems quickly."

Cons

"There is a lack of resources for specialized Odoo professionals."
Craig Kona - PeerSpot user
Chief Information Officer at SYNOVA CONSULTANCT
Verified user of Odoo
May 6, 2024
Has different modules for HR, CRM, marketing, point of sales, etc.

Pros

"The versatility of Odoo is one of its most valuable features for business productivity. It offers modules for purchase, inventory, manufacturing, sales, help desk, timesheets, point of sale, email marketing, and more, which can greatly benefit businesses. "

Cons

"The tool needs to improve its scalability."
IH
Sales Manager at Beta Information Technology
Verified user of Odoo
Jan 16, 2024
Covers basic CRM needs like lead generation, customer/user creation, and document upload

Pros

"The scalability is very good. There are over 100+ end users in our company."

Cons

"The reporting and the interface could definitely be better."
SreekanthaDevayya Nayak - PeerSpot user
Director at Lucid Spare
Verified user of Odoo
Dec 25, 2023
Straightforward and simpler to customize

Pros

"What I appreciate most about this solution is its ease of customization compared to other products. Odoo is straightforward and simpler to customize. Additionally, it offers stability by decentralizing the entire ERP with multiple products, making management and support more efficient. Moreover, the availability of talent in India is a key advantage, as the salaries for Odoo professionals are relatively lower than SAP or Oracle ERP professionals. This makes it easier for us to find suitable talent for projects seamlessly. "

Cons

"I'm uncertain because each year they release a new version with improvements. However, one area that needs significant enhancement is the website, particularly the modern core website. While there's an approach similar to WordPress, it is quite basic at the moment. Besides that, particularly with the POS solutions, we identified potential security issues. This is due to the storage of information on cookies or similar sessions. In cases of Internet-related issues, there's a vulnerability where data might be compromised. The system uses temporary storage until the internet connection is restored, and then it pushes the data to the server or database. This poses a risk, especially in point-of-sale systems, where there could be vulnerabilities for data modification or alteration by unauthorized individuals."