Odoo Reviews

We have experience with Microsoft 365, SAP Business One, Oracle Fusion, and Odoo. After evaluating all four ERPs, we found Odoo to be a comfortable choice for us due to its user-friendly interface, customization options, and the convenience of working within our own environment.

With Odoo, being open source is advantageous because we have access to the source code for whatever we develop. This gives us the flexibility to make additions, deletions, or modifications according to our needs without any restrictions. There are no predefined formats that limit our customization options.        

It's too early to make a definitive statement about Odoo as we are currently in the implementation stages. Once the implementation is complete and the system is up and running, we'll be able to provide feedback on its effectiveness and suitability for our needs. The implementation is very straightforward, and the system is easy to operate, similar to working with a spreadsheet. If there's one thing that could significantly enhance the system, it would be incorporating more AI capabilities.

It is currently in the implementation stage, and we've been working on it for about three months now.

So far, it's working well. Since it's an open-source solution, we have the flexibility to integrate or develop almost anything into it. It appears to be user-friendly, and even for users with legacy systems, it seems easy to navigate and use.

We haven't reached that stage yet, but so far, the response time has been good. The real test will be when everything is fully implemented. 

Positive

I have experience with SAP HANA and SAP 355, and both are excellent. However, the choice depends on the scope of work, financial considerations, and resource availability. Odoo turned out to be the most economical and user-friendly option for us, especially considering the challenges in finding SAP resources in Pakistan.

The ease of implementation is quite good. Currently, I would rate it around seven to eight.We have completed a stage of the implementation process, and currently, we are working on meeting all the T.V. requirements. As for integrations, we are actively involved in two tasks. First, we are importing five years' worth of data into Odoo using their well-structured templates and CSV file capabilities. Second, we are integrating with Primera, and so far, the testing has been successful, and everything seems to be working well.

Odoo is straightforward in terms of costs. You pay the vendor for both the software and implementation. We selected one of the twelve certified vendors for implementation in our local area, opting for the vendor named Four Zero Five.

I would keep my rating at eight. The deployment has been smooth, with minimal changes required. However, I may have a more comprehensive assessment after Monday when the Odoo team is scheduled to explain various aspects, considering the numerous modules we have installed.

I use Odoo to streamline my business operations. It handles financial transactions, inventory, purchasing, event management, and resource management.

Move processes to the digial domain, streamline integations with other applications, get more done in less time.

What I find the most valuable about Odoo is its simplicity. You can get a full process up and running in hours, compared with days or weeks in other ERP solutions.

Odoo could improve its newsletters and social media campaign features, which currently feel a bit weak. The JSon RPC API seems a bit outdated.

I have been using Odoo for three years.

I would rate the stability as a nine out of ten. We have only had an issue with it once when external APIs did a lot of concurrent requests.

I would rate the scalability of Odoo as a ten out of ten. We have about 15 users at our company but there is no limitations I see to grow. 

There is no direct support from Odoo. You have to choose an implementation partner who then provides the support. So, the quality of support depends on the partner you pick. If you have a good implementation partner, the support is generally okay, but it comes down to that choice.

Neutral

Before using Odoo, I had experience with various solutions like SAP ERP, SAP S/4HANA cloud, and different smaller accounting-focused ERP systems.

The initial setup is simple. Deployment took about a month or two, as processes were added later.

With an implementatin partner, though they were not a perfect match. Choose your partner wisely!

We have seen a return on investment with Odoo very quickly.

Odoo looks very cheap, as you get all modules for a fixed price per user. However, if you need more than 200 users, other solutions (even SAP) may turn out to be cheaper based on their pricing model. Odoo is very affordable for small and midsize companies.

Microsoft Navision, SAP Business One.

I highly recommend giving Odoo a try. It is the best ERP on the market in my opinion. There is no reason to use something else. Overall, I would rate Odoo as a ten out of ten.

I use Odoo primarily as our ERP system within my organization. It serves as a comprehensive solution that meets a wide range of our business needs. Odoo's capabilities extend to areas such as accounting, inventory management, sales and CRM, human resources, and more.

I find the financial module, along with the integrations of projects and the HR human resource module, to be the most valuable aspects of Odoo.

There is room for improvement in Odoo, especially in enhancing its reporting capabilities. More robust and versatile reporting options would make the system even more efficient and user-friendly.

I have been using Odoo for six years.

The solution is stable once it is fully deployed and live. There might be some issues during the initial trial and configuration phases, but after deployment, it operates smoothly. Updates are infrequent (annually), contributing to its stability.

The solution is somewhat limited in scalability in certain cases, but it has the potential for more scalability. The clients working with the solution are primarily medium-sized businesses. It may not be the best fit for smaller or larger enterprises.

The technical support is good. I would rate it as a six out of ten. To enhance support, the support team should have a strong understanding of the system's technical aspects, enabling them to offer quick and personalized assistance to users.

Neutral

Before Odoo, I had experience working with similar tools such as Microsoft Dynamics, specifically Microsoft Dynamics AX, and NetSci. These tools are often considered more cost-effective for small and medium organizations. For example, Microsoft Dynamics AX can be quite expensive in terms of licensing and support, and deployments can be complex and time-consuming. Additionally, there is a new solution called Microsoft Dynamics Integration Center, which encompasses financial and CRM modules.

The installation of Odoo itself is relatively easy, but the configuration can be a bit challenging. It often requires some adjustments to align with the specific needs and utilities of an organization, whether it is for internal use or a customer's deployment. This feedback on the installation process is consistent across various scenarios. The installation typically doesn't take much time, usually around two weeks. However, the configuration phase can vary significantly, depending on the specific needs of the organization. Factors like financial integrations, tax modules, and other customizations influence the duration of the deployment. It is highly dependent on the organization's requirements and how they choose to set up their Odoo system. The number of people needed to deploy an Odoo solution varies and depends on factors like the company's size and specific requirements. It is primarily determined by the complexity of the project and the scope of customization. For customers with minimal requirements, especially those focused on financial aspects, deploying a basic system may not demand many resources. They might opt for the free version, involving an architect, a database administrator, and a few developers. In contrast, a full ERP deployment typically requires more extensive engagement and a larger team. Maintaining Odoo is generally straightforward, with a major focus on database backup and overall system backup processes, making it a relatively easy task. Cloud-based subscriptions are increasingly favored for their convenience, while those without cloud subscriptions can still use on-premise solutions with authentication servers. The choice between these options varies, but cloud subscriptions are gaining popularity.

For Odoo, licensing options are flexible. Clients can choose to pay for licenses on a monthly or yearly basis. Some clients opt for monthly licensing for specific project-based needs, while others prefer annual payments for the core modules. The pricing is primarily based on the license itself, without additional costs for deployment, configuration, support, maintenance, and other extras, which can be discussed separately.

My advice for those considering Odoo is that it is an excellent choice for small and medium businesses as it provides comprehensive business management capabilities, easy usability, and robust reporting. However, larger enterprises with more complex needs and a higher budget might want to explore other solutions from providers like Oracle, SAP, or Dynamics, depending on their specific requirements. The choice should align with the organization's size and needs. Overall, I would rate it as a five out of ten.

I use Odoo for manufacturing, inventory, accounting, and CRM purposes.

The flexibility and pricing of Odoo make it valuable. It's inexpensive, can be hosted on a variety of platforms, and has a wide range of use cases. Overall, I find Odoo to be a fantastic product.

The nice thing about Odoo is because it's an open-source tool, you can create, it's very sensible. The user community is very extensive all over the world, and they create a variety of modules and add-ons and plugins and everything. So it's continually improving. Some of the issues that have had problems in the past have been improved.

There is room for improvement in Odoo's technical support.

Other than that, there's always room for improvement because the developers are always complaining about something, as is the user community. 

I personally don't have anything that I can think of, but there's a lot of feedback in the community. They're very vocal. They have an annual conference in Belgium where developers give feedback directly to Odoo. That's a cool thing about Odoo. Unlike other solutions like Oracle, Microsoft Dynamics, Sage, NetSuite, etc., Odoo has a developer community that is actually using it and is closely tied to the company. 

There's a strong feedback loop between the developers using it in companies and Odoo corporate, which wants to improve the features. So it has a faster iteration compared to competitors like NetSuite or Microsoft Dynamics.

I've been using Odoo since 2019, and I continue to use it.

It's stable, and I would rate it a nine out of ten. There's always room for improvement. 

I would give the scalability a nine out of ten. It's highly scalable because it runs on a database that allows for easy expansion.

As a consultant, the companies I've worked with have had an average of 50 to 700 users using Odoo. 

My experience with their technical support has been average.

Neutral

The initial setup is difficult. Odoo is modular, and although they pitch it to small, emerging, and substantial businesses, it's not as straightforward as they claim. We even implemented it for IBM, so it's used by large enterprises as well. 

But, the typical company using Odoo has around 10 to 1,000 employees. With the majority falling between 10 to 500 employees. It's the most popular installation for Odoo. Although Odoo is presented as a straightforward solution where you can simply give them a credit card and deploy it on their website, the reality is different. There are a lot of pitfalls that can arise if you attempt to implement it on your own. Therefore, it's considered best practice to hire an experienced implementation consultant. 

Even companies with strong IT departments often struggle with the unique configuration of Odoo. This advice applies to other ERP systems like NetSuite, Dynamics, Oracle, and SAP as well. It's crucial to seek consultation for successful implementation.

Moreover, Odoo can be deployed on either, but mostly it's deployed on the cloud.

A typical implementation from start to finish takes at least three to six months. 

Odoo is cheap compared to competitors like NetSuite, Oracle, and SAP. You can check the actual pricing per module and per user on odo.com/pricing.

My advice is to get an implementation consultant instead of trying to figure it out on your own. 

While Odoo may appear user-friendly and plug-and-play, it's actually quite complex. Starting with financial accounting is essential. 

Although Odoo offers modules for CRM, manufacturing, and inventory management that can be integrated with other systems, it's crucial to prioritize financial accounting as the foundation. Following a specific workflow, I recommend focusing on manufacturing and inventory management next and finally incorporating the CRM piece. This workflow ensures an effective implementation. Without accounting as the base, your implementation is likely to fail. 

To maximize the benefits of Odoo, aim to establish a comprehensive order-to-cash and procure-to-pay workflow.

Overall, I would rate the solution an eight out of ten. 

I work in the legal industry and use Odoo to communicate between the legal, finance, and sales departments.

The most valuable features of Odoo are its customization and the fact that I can add modules whenever I want to the solution and the customization.

The solution's reporting could be improved.

I have been using Odoo for six years.

I rate Odoo a seven out of ten for stability.

I don't know if the solution can be scalable for bigger organizations, but it is scalable with regard to modules.

Odoo provides great technical support.

Positive

The solution’s initial setup is easy.

The solution's deployment involves installing the software, doing some environmental changes, and customizations, which may take weeks if we have to make a lot of changes.

On a scale from one to ten, where one is cheap, and ten is expensive, I rate Odoo's pricing a six out of ten.

Overall, I rate Odoo an eight out of ten.

I use Odoo in my company since it is easy to use and learn. Our company's employees have no complaints about the product since they received training to use it. In general, it is not a complicated software to use. Though the product was an ERP solution earlier, it is now useful as an ERP and CRM tool.

The software cannot contribute to decision-making, and it becomes an area where Odoo can invest in improvements, considering areas like AI and ML, where there are shortcomings.

There are areas in the solution that require improvement. My company moved to Odoo to use it as our main cloud application and system software. It is easy to use and easy to reach out to the configuration system. The stability of the product is an area of concern where improvements are required.

I have been using Odoo for four to five years.

Stability-wise, I rate the solution a seven to eight out of ten.

It is a scalable solution.

About 15 employees in my company use the solution.

Though there are plans to increase the use of the solution in our company, I need feedback on the product from my company and the country in which I operate, because of which I am plainly using the software at the current stage.

Though there is technical support from Odoo, I need to ask our company's account manager to grant me access to contact Odoo's support team.

The product's initial setup phase was easy.

The solution is deployed on the cloud.

The solution can be deployed in three months maximum.

The installation part of the solution was managed in our company with the help of a consultant.

There is a need to pay towards the licensing costs attached to the solution. It is not an expensive solution, especially in my country.

Odoo can be useful for small websites carrying out campaigns involving ten to fifty or a maximum of a hundred people. It is a solid platform, but you should move to another solution in case the number of users crosses the limit of a hundred.

It can cover sites in terms of sales processes, projects, and the point of sale. The product also helps users manage the areas of inventory and purchase. The tool provides a proper vision for a small company.

I rate the overall solution a seven out of ten.

We use Odoo for warehouse development, production, IT, administration, and human resources. Every department in our company uses Odoo. 

Odoo is open source, so we can develop it and adjust it to our requirements. It's easy to work with. 

Odoo could be better integrated with our warehouse management system. 

I have used Odoo for 10 years. 

I rate Odoo eight out of 10 for stability.

Odoo is scalable. We've used it for about 10 years with no problems. Our company has about 200 users. 

i consulted the forums a few times in the first year when I was still learning to use Odoo. 

We previously used SAP, but we switched Odoo because it's open source. 

It wasn't easy to deploy Odoo initially. It took me a long time when I first installed it, but it has gotten easier over the past 10 years. The basic installation took me about a week because I had to learn how to use the solution. Now, I can deploy Odoo in 10 minutes.  

We pay an annual license.

I rate Odoo eight out of 10. I recommend Odoo if you want to improve and develop IT and other services at your company. Odoo is a complete solution.

We are a partner of Odoo in Venezuela. We implement Odoo for our clients, and we also use it in our own company. We use Odoo to handle all the administrative processes in the business. We use the helpdesk module to take care of our customers' needs and support their needs. We can also control all the work that we have with them, what we are waiting for, what is open, and what we have to close on priority due to an emergency.

We use the project module for the implementation process. We prepare the steps of the implementation. We also use other modules. We use, for example, CRM for the relationship with our customers and the business that has been brought for the implementation of the tool. We also work with production or manufacturing companies to implement Odoo.

We are working on version 15, but we are coming from version 13.

I like the helpdesk module, and I like the simplicity of integration among their modules. All the modules are very well integrated, and you can move among the modules in an easy way. It's user-friendly. The information that I have is secure and stable across all the modules. It offers everything we need for the business in one system. Everything is integrated, and there is consistency.

It has been difficult to adapt to continuous changes, you have to understand what is new and what is changing in less than twelve months. You can take advantage of the new features, but you have to research them to be able to implement them. I will recommend keeping a version for two or three years, releasing minor changes, and then launching a new version with all the features. The release duration should be a little bit longer. The development teams should adapt quickly to these continuous changes.

I've been using Odoo for three years.

It's very stable. We didn't have any technical issues with it. We didn't have any technical issues in the cloud. We didn't have shutdowns or any issues with losing data. It's very stable. I'd rate it a nine out of ten in terms of stability.

It's easy to scale. It scales very well. We can start with two or three modules and then integrate more modules in an easy way. It's highly scalable. I'd rate it an eight out of ten in terms of scalability.

In our company, we have 35 users because we use Odoo for our core system, and our customers have more than a thousand users.

As a partner, we have a direct way to interact with Odoo, but we have customers who have used Odoo's customer service, and they received answers very fast. I'd rate their support a seven out of ten. It's good, but it can be improved.

Positive

We came from SAP in Venezuela. We used to implement SAP, but SAP left the country due to issues in Venezuela. We started looking for an ERP to help us in our business, which is to implement ERPs. 

We are a partner of Odoo in Venezuela, and we implement Odoo for our clients. It's easy to implement. Once you understand the relationship between different modules, you can set it up in a short period of time. I'd rate it an eight out of ten in terms of the ease of the setup.

All of our customers currently are on the cloud. Its implementation duration varies. We do the presentation for two months, and then we have the implementation for nine months to twelve months. It depends on the number of modules and the complexity of the customer. We have some customers who don't know their processes very well, so we have to spend a lot of time with them at the beginning to discuss their processes and their data before we start to implement it. On average, in four or five months, you can set up and start taking advantage of the fully implemented system.

The number of people required for implementation varies, but generally, it doesn't require more than five people. Usually, there are one or two functional consultants and a project leader. There may be one or two developers for localization and other things. 

We have seen an ROI. We have the opportunity to see how our customers receive a return on this investment. They have improved and standardized a lot of processes. They changed manual work to automated work.

Its pricing is well-received in Latin America. They sell by the user. In October 2022, they changed the way they sell Odoo. They commercialized Odoo. They now sell by the user. The cost of a user is $13.5 five per month for Latin America, which is lower than other ERPs.

We have to split the cost of the solution into two parts. The first one is the license cost from Odoo, which is a subscription method, and then there is the project pricing, which is a one-time cost for setting up and implementing the system. The license is a subscription for which you pay annually.

We evaluated Dynamics and a few others. In the end, we decided based on the price, the business solution, and how easy it was to learn how to work with it.

While implementing any ERP, not just Odoo, you have to know your processes very well. You need to know your processes before you start to implement any ERP. You need to know what you are going to set up. If you don't know what you need, you are going to have problems.

Overall, I'd rate Odoo an eight out of ten.