We primarily use the solution to ensure traffic goes to and from different locations.
Responsive support, fair pricing, and good performance
What is our primary use case?
What is most valuable?
It's going very well. We are happy with its capabilities. The performance is good overall. We like that we can change the connection if you don't like the speed, for example, is limited. You can find the right one to get the performance you require.
It is easy to set up.
It is stable.
Technical support has been helpful and responsive.
Pricing is fair. It was not too expensive.
What needs improvement?
We haven't had any issues with the product overall. We aren't yet using the full range of features.
The scalability could be a bit better.
For how long have I used the solution?
I've used the solution for half a year or so. We've only used it for a few months.
What do I think about the stability of the solution?
The solution is stable and reliable. There are no bugs or glitches. It doesn't crash or freeze. When you do not like the connection, you can just use another.
What do I think about the scalability of the solution?
I'd rate the scalability seven out of ten. It could scale a bit more effectively.
We have six or seven users on the product right now.
We have no plans to increase usage.
How are customer service and support?
I've used technical support a few times. They are pretty straightforward in terms of providing instructions on how to fix things. They also respond quickly.
Which solution did I use previously and why did I switch?
I did not use a different solution previously.
How was the initial setup?
The solution is simple to set up. It's not overly complex.
I cannot recall how long it took to deploy exactly, however, I recall it being very quick. You just have to download the file and execute it.
What about the implementation team?
The setup can be easily handled in-house.
What was our ROI?
We have witnessed an ROI while using the solution.
What's my experience with pricing, setup cost, and licensing?
You need to pay for a yearly license. The pricing is okay. It's fair. It's not overly expensive.
What other advice do I have?
Although we are likely using the latest version of the solution, I'm not sure of the exact version number.
I'd recommend the solution to others.
If someone is looking for an easy solution from the initial setup, it's a good choice.
I would rate the solution eight out of ten.
