Deliver outstanding IT support services to employees and customers.
MBDA, Coates Hire, Perth & Kinross Council, Oil States International Inc., London Borough of Lambeth, Avon IM&T Consortium, Diagonal Consulting
| Author info | Rating | Review Summary |
|---|---|---|
| Senior Manager - Strategic Initiatives | Project Management | Reporting & Analytics at a hospitality company with 10,001+ employees | 3.5 | I use Ivanti Service Desk primarily for financial service management due to its simplicity and ease of use. However, its interface could be improved to include interactive features and standard functionalities like chat. I have experience with ServiceNow and use AWS for deployment. |
| Senior Consultant at a tech services company with 10,001+ employees | 4.0 | No summary available |
| IT Manager at Public Transportation Company | 3.5 | No summary available |
| Lifetime Process Manager at a government with 201-500 employees | 4.0 | No summary available |
| Security Consultant at IBM Thailand | 4.5 | No summary available |
| IT Senior Manager/ User Support at a insurance company with 501-1,000 employees | 4.0 | No summary available |
| Director of Technology Integration Services with 501-1,000 employees | 3.0 | No summary available |
| Solution Architect at a tech services company with 51-200 employees | 4.0 | In my review of Ivanti Service Desk [EOL], I found that the documentation for migration, especially between versions or from cloud to on-premises, is lacking detail, and there is inadequate planning for metadata updates, complicating data movement with package push. |
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