IBM Rational ClearQuest Reviews

Vendor: IBM

3.6 out of 5

4 reviews
80% willing to recommend

444 followers

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What is IBM Rational ClearQuest?

IBM Rational ClearQuest is a fully customizable database workflow application development and production system. It provides flexible change and defect tracking, customizable processes, near real-time reporting and lifecycle traceability for better visibility and control of the software development lifecycle. IBM Rational ClearQuest provides scalable, multiplatform support to any size organization so you can continue to customize processes as your development needs evolve.

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Buyer's Guide

IBM Rational ClearQuest vs. Panaya Test Dynamix

April 2025

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Helped 849,686 peers since 2012

Featured IBM Rational ClearQuest reviews

it_user541326

Senior Software Engineer at a engineering company with 10,001+ employees

Customer Service: Customer service has been adequate. Most of the times we've had any issues IBM has been able to provide a solution. We've dealt mostly with customer service representatives in Brazil. Technical Support: Technical support from IBM is pretty good since you can create a PMR with them and they’re very responsible.

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it_user5838

Senior Manager of Infrastructure at a retailer with 10,001+ employees

Ease of customization Overall cost model This enabled us to completely migrate from paper-based forms to electronic forms for a number of business areas. The user interface could benefit from a more modern look and feel. I have used the product for 10 years. I did not encounter any stability…

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it_user808977

Software Developer at Ericsson

ClearQuest is a Defect Tracking system with a highly adaptable state machine together with an easy to use API, which can do all of the functions available in the GUI. This simplifies integration and automation of many steps is why the organization still uses a much older version, as there are no…

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IBM Rational ClearQuest mindshare

As of May 2025, the mindshare of IBM Rational ClearQuest in the Defect Tracking category stands at 50.0%, up from 25.0% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Defect Tracking

Key learnings from peers

Valuable Features

"It can be adapted to any process flow and easily be integrated with other in-house tools using the ClearQuest API."
"The combination of a highly flexible state machine together with a platform independent API enables possibilities to automate many steps that in many systems are manual."

Room for Improvement

"Lack of a modern web interface compared to other systems might discourage customers."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our IBM Rational ClearQuest Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews

Manufacturing Company

30%

Government

11%

Computer Software Company

Energy/Utilities Company

Transportation Company

Healthcare Company

Financial Services Firm

Comms Service Provider

Aerospace/Defense Firm

Educational Organization

Outsourcing Company

Retailer

Wholesaler/Distributor

Real Estate/Law Firm

Insurance Company

University

Hospitality Company

Construction Company

Legal Firm

Recruiting/Hr Firm

Engineering Company

Non Profit

Recreational Facilities/Services Company

Logistics Company

Consumer Goods Company

Learn more about IBM Rational ClearQuest

IBM Rational ClearQuest was previously known as Rational ClearQuest.

IBM Rational ClearQuest customers

Atos SE, STM, Regence BlueCross BlueShield

Product Categories

Defect Tracking

Software Configuration Management