IBM Operational Decision Manager Reviews

Vendor: IBM

4.3 out of 5

15 reviews
100% willing to recommend

429 followers

What is IBM Operational Decision Manager?

IBM Operational Decision Manager is a comprehensive decision automation platform that helps you discover, capture, analyze, automate and govern rules-based business decisions. Anyone can work with it―from IT to business-line leaders. In seconds, it can authorize a loan, decide on a promotion or detect a cross-sell opportunity with high precision and customization. With IBM Operational Decision Manager, your applications will continuously remain up to date and well aligned with the changing business objectives of your organization. It is available in editions for both cloud and private cloud environments.

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IBM Operational Decision Manager is the #2 ranked solution in top Business Rules Management solutions. PeerSpot users give IBM Operational Decision Manager an average rating of 8.6 out of 10. IBM Operational Decision Manager is most commonly compared to Pega Platform: IBM Operational Decision Manager vs Pega Platform. IBM Operational Decision Manager is popular among the large enterprise segment, accounting for 86% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 31% of all views.

Buyer's Guide

IBM Operational Decision Manager

April 2025

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Featured IBM Operational Decision Manager reviews

Bhasker ReddyPIdintla

Technical Delivery Head at Tech Mahindra Limited

We use ODM to set complex business rules. For instance, we deploy this solution for most of our banking customers because there are frequent changes in the policies and business rules. These are complex to manage for enterprise applications. ODM provides an efficient, comprehensive way to manage…

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JayBirchmeier

Partner at Acorn Solutions Group (acornsg.com)

There is some promise of how decisions could take advantage of machine learning and artificial intelligence (AI). That has been slow to develop. It is still not clear where the market will take it, but that is something that I am looking forward to down the road. Today we augment some ODM decisions with AI and with analytics, but I expect that in the next several years we will see much more growth in this area. ODM has recently released support for Decision Modeling and Notation (DMN) models that can be authored and executed right within the product. This too is an area that is in its early stages and I expect will mature quickly to an enterprise level.

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Prakash RaoShelke

Software Developer at Tech Mahindra

Configuring it on the Tomcat site and on the client's cloud environment, we faced a lot of issues. After configuring it on the Tomcat side, getting it on the Unix server was an issue. There are two issues that I am facing right now. The first is that the errors I get from time to time are not easy to debug or easy to understand. They are very vague because if a XOM file is missing or there is a deserialization problem, on the client's side I only get a 500 Internal Server Error. To learn where the problem is, I have to go on the Rule Execution Server and test it myself. The deserialization issue is very vague. The error messages should be more straightforward and easy to understand. I would also like to see the installation part on a single disk only, instead of on three disks. In our local environment we are installing it on Windows, and for the client side we are installing it on a Linux server. For a new user or a new developer or a fresher, it was tricky to understand which disk should be installed first, even if they're labeled Disk 1, Disk 2, Disk 3. Configuration is kind of tricky for a new person. Right now we have to use Installation Manager. It should be like installing any other software. Finally, it should also start supporting the NoSQL DB. Currently, It does not support NoSQL. I don't know if the newer version supports it, but as far as I know it doesn't. It would make the job easier. Right now the client had to buy a MySQL license, so they are maintaining a separate database for ODM. It should be kept on a single system. NoSQL DBs are better and it can be done.

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IBM Operational Decision Manager mindshare

As of May 2025, the mindshare of IBM Operational Decision Manager in the Business Rules Management category stands at 35.0%, up from 34.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Business Rules Management

PeerResearch reports based on IBM Operational Decision Manager reviews

Type	Title	Date
Product	Reviews, tips, and advice from real users	May 1, 2025	Download
Comparison	IBM Operational Decision Manager vs Pega Platform	May 1, 2025	Download
Comparison	IBM Operational Decision Manager vs FICO Blaze Advisor	May 1, 2025	Download

Title	Rating	Mindshare	Recommending
Pega Platform	4.1	24.4%	91%	82 interviews Add to research
FICO Blaze Advisor	4.1	32.3%	77%	8 interviews Add to research

Valuable Features

"It is a scalable solution."
"ODM's most valuable features are that it's easy to define and divide business rules, and it can handle very large numbers of transactions per second."
"ODM provides an efficient, comprehensive way to manage all the applications. Regardless of the BPM tool we are using, we choose ODM because it's flexible."

Room for Improvement

"The solution's licensing cost needs improvement."
"ODM could be improved with better integration with other platforms."
"The only thing we have trouble with is integrating IBM ODM with the cloud. The product is on-prem, and we need to migrate the rules to the cloud. It's a hectic process."

Pricing

"It is an expensive solution."
"ODM's pricing could be more competitive as there are open-source business rules engines that are becoming standard."
"It was not a large cost. It was a one-time cost."

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

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