What is our primary use case?
Callaba Cloud is used to host corporate events and webinars, which enables us to host large-scale online events with seamless live streams. It provides instant recording and gallery views, helping us to reach our global audiences.
Additionally, it helps us with content monetization and distribution, which allows us to create content and distribute it through our platform and restream it to the cloud. Callaba Cloud also supports us in hosting big tournaments. It has features such as scalable IP, multi-IP streaming, low latency, and CDN capabilities that give us good control over the video calls we are streaming.
I have been using Callaba Cloud in my current organization for the last three and a half years.
Callaba Cloud was purchased through the AWS Marketplace.
How has it helped my organization?
Callaba Cloud has helped us in achieving low-latency and resilience-optimized real-time delivery, featuring RTMP, SRT, and WebRTC, which support good-scale broadcast and interaction.
Callaba Cloud has positively impacted our organization by reducing latency by 33% and expanding our reach by 22%. Additionally, it has helped us reduce the time to market and fast deployment of our live streams and video content by 55% and increased engagement of our live events and broadcasts by 44%.
By consolidating live streaming, recording, and editing to a single platform, we have also reduced infrastructure and operational costs by 30 to 40% compared to using multiple disjointed tools.
What is most valuable?
Callaba Cloud's intuitive UI is one of my favorite features, as it helps me and my organization to see real-time content organization and aids in multi-platform broadcasting and remote collaboration for our teams spread worldwide.
Callaba Cloud supports SRT, WebRTC, and CDN integration, which simplifies collaboration and provides high-quality, low-latency streaming for our enterprise. Additionally, the live broadcast and video-on-demand feature allows us to upload, stream, record, or embed customizable web players with a simple UI. We can also convert live streams or video calls into cloud-friendly formats, supported by NDI adapters for seamless integration with professional systems, which is another aspect I truly appreciate.
What needs improvement?
While Callaba Cloud provides a good solution to our organization, one area for improvement could be enhancing workflow automation by automating more routine tasks, such as content transcoding, captioning, and distribution to further reduce manual efforts and accelerate content publishing.
Additionally, expanding editing features like multi-camera switching overlays and real-time graphics could enable richer live production without requiring external editing software.
Callaba Cloud could simplify onboarding and configuration with guided tutorials and templates. It could also improve team collaboration features with integrated chat, annotation, and a version control system.
For how long have I used the solution?
I have been working in my current field for almost 10 years.
What do I think about the stability of the solution?
Callaba Cloud is definitely a stable solution, as it rarely encounters glitches in our organization.
What do I think about the scalability of the solution?
Callaba Cloud is very scalable due to the pay-as-you-go model, which allows organizations to scale up or down as needed.
How are customer service and support?
Callaba Cloud integrates very well with other AWS services we use, and whenever integration is required, it functions without malfunctions. Recently, when there was an integration issue about six months ago, the customer support team solved it seamlessly within 45 to 50 minutes, which is commendable.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
Before using Callaba Cloud, we did not have any dedicated software for these functions. We used our in-house systems and other third-party platforms for streaming. We evaluated multiple solution providers such as Zoom Events, Vimeo Livestream, Brightcove Live, StreamYard, Kaltura, and Dacast among others, but found that Callaba Cloud video production suite was the best fit, providing all the necessary features at a lower cost compared to competitors.
How was the initial setup?
Callaba Cloud was quite easy to deploy in our environment. The deployment does not require any technical solutioning and since we have senior people in our organization who are very technical, the initial deployment was very straightforward and did not take long.
Callaba Cloud's configuration process went well for us. We did not run into any challenges, and the very basic features needed for integration were successfully integrated with ease without any issues.
What was our ROI?
We have indeed seen cost savings by consolidating live streaming, recording, and editing features by 30 to 40%. As a scalable platform, user retention has increased by 34% and improved collaborations among remote teams have resulted in a 25 to 30% increase in productivity due to real-time video editing and cloud-based collaboration features, representing important metrics of improvement.
Which other solutions did I evaluate?
While alternatives like Zoom Events can be creative, the choice ultimately depends on your specific needs.
What other advice do I have?
Callaba Cloud supports SRT, WebRTC, and CDN integration, which simplifies collaboration and provides high-quality, low-latency streaming for our enterprise. Additionally, the live broadcast and video-on-demand feature allows us to upload, stream, record, or embed customizable web players with a simple UI. We can also convert live streams or video calls into cloud-friendly formats, supported by NDI adapters for seamless integration with professional systems, which is another aspect I truly appreciate.
By reducing latency, the time taken to complete tasks and post videos and stream live has significantly improved the experience for those watching. Previously, there was a potential lag of three to four seconds during streaming, and that lag has been fixed, resulting in increased video quality. These are the real use cases from which our organization has benefited by using Callaba Cloud video production suite.
We use AWS as our cloud provider.
Callaba Cloud's procurement process was easy for us.
Regarding the metering and billing experience, it has been good since we access it through the AWS Marketplace, which is based on a pay-as-you-go model. Whenever we need streaming or content creation, the pay-as-you-go model adapts to the plan we are utilizing, such as charging $0.10 per minute for streaming. With good solutioning, enterprise level plans can offer more discounts, making our overall experience with metering and billing quite positive. I would rate this product 4 out of 5.
