What is our primary use case?
I am currently working as a technical illustrator, so I will be using Adobe Illustrator extensively to create illustrations for my daily tasks.
In my current job, we will be preparing graphics for various automotive repair manuals using Adobe Illustrator, utilizing various features such as clipping mask, adding callouts, and also a few editing AI features which are now developed in Adobe Illustrator daily. It is a very interesting software that is greatly helpful for our daily tasks and also helps in reducing the repetitive work.
I have pretty much covered my main use case and how I use Adobe Illustrator day-to-day.
How has it helped my organization?
Adobe Illustrator has positively impacted our organization because the new AI features they have introduced greatly help us in reducing the repetitive work. It now allows us to implement a few automated steps which we usually do repeatedly in our daily tasks, allowing us to save great time and focus that reduced time into something more productive.
Using these AI features in Adobe Illustrator enables us to reduce around five minutes per illustration, and on a year-to-year basis, we will be creating more than 1000 illustrations per year. Therefore, saving five minutes per illustration created is a great time-saving achievement for us.
What is most valuable?
In my experience, the best features Adobe Illustrator offers include the ability to convert the output files into various formats such as TIFF, PNG, and also web page-friendly formats. From various tools, it will be helpful in utilizing the available artboard space in the empty file.
The file conversion feature in Adobe Illustrator helps my team by allowing us to effectively use the output file in the form of TIFF, and it greatly helps in converting the input files of various formats, either from 3D or some other snips into TIFF file very efficiently. Additionally, the output files extracted by Adobe Illustrator are of a very smaller size and lightweight, which is helpful for our day-to-day use case because we will be creating a lot of illustrations, making it important to maintain very smaller sizes to effectively use the available storage space in our network.
What needs improvement?
The current version of Adobe Illustrator has almost all the features we need for our daily tasks, but there is still some scope for improvement, as it can be made more user-friendly. Additionally, the AI features they have implemented could provide more helpful and interactive tutorial features so every user can learn these features effectively.
The needed improvements include making tutorials easily accessible in Adobe Illustrator software, and also ensuring that when we search for any particular help use case in the tool, we obtain the exact results we need, which can also be improved.
In terms of daily use case, Adobe Illustrator is meeting our requirements, and we regularly provide feedback options so that any bugs or issues can be resolved immediately.
For how long have I used the solution?
I have been using Adobe Illustrator for more than four years.
What do I think about the stability of the solution?
Adobe Illustrator is very much stable in my experience, and its scalability is also good.
How are customer service and support?
The customer support for Adobe Illustrator is greatly helpful, as the helpdesk is available at any time for any types of queries.
I would rate the customer support for Adobe Illustrator as nine.
Which solution did I use previously and why did I switch?
In our current company, we have always been using Adobe Illustrator, so I did not previously use a different solution.
How was the initial setup?
Adobe Illustrator is installed in our company system, and we will be using our company cloud.
What was our ROI?
These metrics related to return on investment are not provided by our company to us, but in terms of our daily tasks, Adobe Illustrator has greatly helped.
Which other solutions did I evaluate?
Before choosing Adobe Illustrator, we evaluated other options such as CorelDRAW, but ultimately, we decided to go with Adobe Illustrator.
What other advice do I have?
On a scale of one to 10, I would rate Adobe Illustrator around eight out of 10.
I chose eight out of 10 for Adobe Illustrator because it greatly covers our daily needs, but I reduced two points due to the little bit of scope for improvement that exists, which, to be honest, every other product has.
In terms of governance, I think using Adobe Illustrator's AI features values the personal data of every user and individual, and it does not store any sensitive information in its cloud database.
The AI feature in Adobe Illustrator is still a learning model, so the first few initial results may not be as accurate as one would hope for, but over time, since you will be training the AI model, the accuracy will improve greatly.
I think the cloud provider we use for our company cloud is Microsoft OneDrive.
I would greatly recommend Adobe Illustrator if anyone is looking for a similar requirement.
I would advise someone considering Adobe Illustrator to go with the tutorials available in the tool itself to familiarize themselves with all the features available, as that will greatly help in their daily tasks to effectively utilize all the features available in the tool.
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other