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New Features to Assist IT Operations Teams

Ariel Lindenfeld - PeerSpot reviewer
VP Product at PeerSpot
  • 19
Published:Mar 15, 2016
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Related Questions
Julia Miller - PeerSpot reviewer
Community Director at PeerSpot
Jun 30, 2026
Jun 30, 2026
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents, SLO, and SLI for early issue detection and efficient monitoring tasks. I frequently utilize dashboards, alerting, and New Relic Query Language (NRQL) as they form the core of my operations. Dashboar...
2 out of 31 answers
it_user1752831 - PeerSpot reviewer
Cloud Consultant at a tech services company with 201-500 employees
Dec 28, 2021
I used New Relic Insights to create dashboards, to receive some metrics regarding performance, and alerts regarding any kind of issues with the performance. Additionally, we used it for SQL and Oracle to receive metrics related to performance, such as CPU and memory. Depending on the type of dashboards we wait for some time and then we build alerts in New Relic Insights for the metrics to prevent issues.
reviewer1909260 - PeerSpot reviewer
Middleware Specialist at a tech services company with 1,001-5,000 employees
Jul 28, 2022
We have both the mobile and web applications which use the APIs in the back end. The New Relic Browser also monitors all our review servers and has mobile and browser compatibility. Most of our stakeholders view the data on mobile and don't need to open their laptops. Stakeholders can install New Relic on a mobile device, whether iOS or Android and monitor the enrolment. It is more compatible with the mobile device, but we can view it on the web browser, and the same features are supported for both. In addition, stakeholders can access the system 24-7 and can monitor it from anywhere, anytime.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Jun 30, 2026
Jun 30, 2026
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can be costly, and sometimes it can be slow when dealing with large datasets, especially during critical incidents where rapid data access is essential. Customization for some dashboards, particularly for...
2 out of 31 answers
it_user1752831 - PeerSpot reviewer
Cloud Consultant at a tech services company with 201-500 employees
Dec 28, 2021
There are times when you restart the engines and the servers have a unique ID for the host and you need to remove the server. It is difficult because some are on-premise and others are production hosts. Having downtime is not very good when updating. However, it is not a constant issue.
reviewer1909260 - PeerSpot reviewer
Middleware Specialist at a tech services company with 1,001-5,000 employees
Jul 28, 2022
The solution only supports the cloud platform and not on-premises. Therefore, they should assess supporting the licensing on-premises as well.
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