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Congressional Reseach Service (CRS) Microsoft Dynamics Customer Relationship Management System Upgrade

it_user88374 - PeerSpot reviewer
Program Manager at a government with 501-1,000 employees
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Published:Apr 6, 2014
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Related Questions
RT
Information Architect at Canadian Food Inspection Agency
Feb 7, 2022
Feb 7, 2022
Hi @Richard Tibbetts, There's no short answer to your question. Nearly all existing MDM solutions on the market offer a broad range of patterns to ingest master data from various sources and distribute cleanse and consolidated information, also to the Azure stack. Many vendors offer prebuilt connectors for the most common sources (databases, various file types, storages, business applications i...
2 out of 3 answers
InitZero - PeerSpot reviewer
Enterprise MDM Architect / Solution Arch at Volvo Group
Jan 14, 2022
Hi @Richard Tibbetts, There's no short answer to your question. Nearly all existing MDM solutions on the market offer a broad range of patterns to ingest master data from various sources and distribute cleanse and consolidated information, also to the Azure stack. Many vendors offer prebuilt connectors for the most common sources (databases, various file types, storages, business applications including MS Dynamics, Salesforce, etc.), but also support a generic way of ingesting/exposing data via Rest APIs, file drops, etc. MS MDS is an extension of the MS SQL server 2016. I don't know Microsoft plans to extend it, but I know that Profisee and CluedIn are very active in promoting their solutions as-built having Azure in mind and being a part of the stack. Informatica MDM has three types of offerings these days: on-prem, hosted MDM, and cloud-native option - they differ in the functionality and integration options. Obviously, there are many more MDM tools on the market particularly good in various data domains (products, customers/suppliers - so yours, multi-domain, etc). I think that you should start your MDM journey by answering which current challenges you try to solve or what new capabilities you need to enable to the organisation. Once these questions are answered and based on your organization's Enterprise Architecture principles, look for the best fitting tool. It may (or may not) be the one that fits the best into the Azure Reference Architecture. I hope this helped.
GM
Data Architect at World Vision
Feb 4, 2022
I agree with @InitZero...  I would add that there's no future roadmap for MDS and they don't have an Azure solution for it.  Since it's a free product with an SQL license, don't expect Microsoft to invest in it.   Even though we are highly dependent upon it currently I'm starting to look towards the future where we need to find a replacement - hopefully, a PaaS solution. It would be great if Microsoft came out with something in Azure but I'm not hopeful at this point.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Mar 12, 2026
Mar 12, 2026
The pricing modules of Microsoft Dynamics CRM are always different. It always differs depending on the amount of users that are being used on that. We are working on the client's side mostly. I am a little bit familiar with what the estimation price is, but to be accurate for every organization or every project, it is a different scenario. When we compare it to SAP or something like that, Micro...
2 out of 33 answers
reviewer1414530 - PeerSpot reviewer
RPA Practice Head at a tech services company with 501-1,000 employees
Sep 27, 2020
The pricing is okay. It's not overly expensive.
it_user1679265 - PeerSpot reviewer
Solutions Architect at a tech vendor with 501-1,000 employees
Sep 23, 2021
It's kind of pricey. It's about $50 or $60 per user. I have never been on the sales side of it or watched the organization from a licensing perspective. I don't know if it's higher or lower than what else is available. If I was a small business, that price would be too high for me if I was going to run it for my own practice as an individual. I'd either not use it or use something else - maybe something that's cheaper or supports just what I need.
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