The only thing I feel CloudAware could improve upon is the customization options available. We are a very flexible and slim organization in terms of monitoring and managing our customized features accurately, and when a partner is unable to provide that, it becomes cumbersome for us to continue with them long term. Currently, there are certain features we struggle to obtain in the deployment phase. CloudAware has existed for ten to fifteen years, but it seems they have not come up with any solution for small organizations. Many of my centers for technological excellence want to use CloudAware but are unable to due to the comparatively high costs. Although CloudAware is the best solution, it is not fit for smaller organizations. Initially, when my tech team faced difficulties during the deployment, the UI showcased during the tutorials was complicated, especially during the reporting phase. Now that we are veterans, it is fine, but many faced challenges during initial understanding, so simplification during deployment would be beneficial to encourage more users. These were the major areas where improvement is required. From an Indian tech scenario perspective, I humbly request CloudAware team to consider adding more customization features and more threat handling capabilities. Approximately seventy percent of organizations are focused on threat management across their cloud servers, a space where CloudAware excels, and additional customization would enhance overall security while increasing CloudAware's revenue.
