I help Business meet its strategic objectives and develop its Customers base by:
✔ Performing descriptive, diagnostic and predictive data analytics to define current state, gaps and their root-causes as well as recommend solutions presented in the form of future business state
✔ Implementing effective operational processes, cutting edge systems together with the required service standards
✔ Delivering creative processes and quality improvement framework
✔ Creating sustainable lean business discipline
Cross Industries Specialization:
★ Business insights
★ Business process metrics and KPIs
★ Customer experience management
★ Documents and records management
★ Effecting lean and quality culture
★ Process improvement and optimization
★ Process performance monitoring and reporting
★ Process / system design and implementation
Cross Industries Skills:
★ Business Analysis
★ CEMMethod
★ Continuous Improvement
★ Data Analysis
★ KPIs and KRIs
★ Lean Six Sigma
★ Project Management
★ SDLC
Focus industries: Public, Government, Retail and Financial
Self Employed Consultant
Fanshawe College
Westminster Secondary School
