Have been working on observability software since 1995. Have been helping BMC customers maximize ROI since 2002 as an independent consultant. Specialize in implementation, customization, and integration of BMC TrueSight Operations Management/BMC PATROL as well as other APM tools such as Splunk, HP OVO, Netcool, Quest, SCOM, OEM, Nagios, and Xymon. Have developed hundreds of custom monitoring knowledge modules, event processing/correlation rules, and integration modules - as they are often the key components for positive ROI.
