it_user394989

TEM Engineer at a tech services company with 10,001+ employees
Has 2-5 Years Of Experience

Badges

User Activity

Almost 9 years ago

Contributed a review of DX Spectrum: Some of the valuable features are NCM, REST API, and distributed landscapes.

About 10 years ago

Contributed a review of CA Service Operations Insight [EOL]: Features like alarm enrichment and escalation policies are very helpful in creation of dashboards reflecting only business critical alarms.

Experience

Reviews

Almost 9 years ago

DX Spectrum

Some of the valuable features are NCM, REST API, and distributed landscapes.

About 10 years ago

CA Service Operations Insight [EOL]

Features like alarm enrichment and escalation policies are very helpful in creation of dashboards reflecting only business critical alarms.

About me

Over 4 years experience in network monitoring and development and configuration of network management COTS with good knowledge of networking concepts and technologies and the OSS/BSS telco stack, environment management and testing.

Working on OSS Service Assurance suite from Computer Associates, i.e., CA eHealth - Network Performance Management tool, CA Spectrum - Network Fault Management tool, CA Service Operations Insight - Enterprise Business Services Management tool, CA Business Service Insight - Management of SLAs, CA Service Desk Manager - TT Management and CA Mediation Manager - non-IP network infrastructure management (ETL tool for CA eHealth).
HP ALM QC and UFT for defect and test management and automation testing.

# Environment Experience#
Windows Server 2003, 2008, 2012 (32-bit and R2)
Linux RHEL, Ubuntu
Oracle DB 10/11g, MS SQL Server 2008/2012, MySQL
JBOSS ON, Manage Engine IT 360
JBOSS Fuse, Apache Tomcat server, IIS web server

#Application Exposure#
CA IM, Spectrum, eHealth, MM, BSI, SOI, Service Desk, Process Automation, EEM, Network Flow Analyzer
HP ALM QC, UFT
Manage Engine IT 360, Service Pilot, Cacti, Wireshark
Seibel OneView CRM, MS CRM, Sugar CRM, eGain
CA BI, SAP Business Objects
Comptel Inventory, Instant Link

#Software Skills#
JAVA
J2EE
VB Script
PERL
Oracle PL/SQL-SQL

Education

Haldia Institute of Technology
West Bengal University of Technology
Hariyana Vidya Mandir