Digitization of key business processes

reviewer2054481 - PeerSpot reviewer
250 people affected
10 people managed
12 month project

Project Description

1. Managed a project to digitize company's operations, reduce time spent on redundant tasks by automating workflows and improving efficiency, accuracy and customer satisfaction.

2. Developed business excellence management system by adopting a standardized approach using ISO Management framework.

3. Modified company's SharePoint to improve its communication and collaboration with stakeholders, as well as to incorporate branding and theming aspects.

4. Created, launched and implemented a Learning Management System to support staff's learning and development.

Highlights

Support from colleagues

Difficulties

Management had to be convinced

Products Used

Technical Skills Used

  • project management
  • root cause analysis
  • risk and change management
  • training
  • process mapping
  • MS Power Automate
  • Trinidad (UY)-33.5389-56.8886