itdigita981723

IT Business Relationship Manager at a media company with 5,001-10,000 employees
Has 10+ Years Of Experience

Badges

55 Points7 Years

User Activity

Almost 7 years ago

Contributed a review of Alemba Service Manager: Easy to use and the workflow is customizable

Experience

Other Skills

Alemba vFire v9.0.10

Reviews

Almost 7 years ago

Alemba Service Manager

Easy to use and the workflow is customizable

About me

As a proven IT management professional with 20+ years of experience driving solutions delivery and business technology architecture for leading companies, I bring an excellent portfolio of strategic experience that has positioned me to shape long-term and short-term technology roadmaps sustaining the future of customer-facing IT services and tools.

I have led and successfully rolled-out 50+ IT projects to streamline businesses such ERP implementation management, and played an integral role in designing a highly sophisticated integrated IT solutions to mention a few, this gives me a unique edge from which I can add value to any business.

Certifications

Post Graduate Professional Career Certificate In Computer Systems & Applications
Certificate of Project Management
CIW
Certified Internet Webmaster Master Designer
Microsoft Certified System Administrator (MCSA 2000)
Project Management Professional (PMP)
ITIL V.2 Foundation Certified
“TOT” train of trainers certificate “Blended Learning”
ITIL V.3 Foundation Certified
ITIL V.3 Intermediate examination: Life cycle: Service Strategy
ITIL V.3 Intermediate examination: Life cycle: Service Design
ITIL V.3 Intermediate examination: Life cycle: Service Transition
ITIL V.3 Intermediate examination: Life cycle: Service Operation
ITIL V.3 Intermediate examination: Life cycle: Continual Service Improvement
Creating Your IT Strategy
Body Language for Leaders
Leading with Innovation
Meeting the Challenge of Digital Transformation
Blockchain Basics
Digital Strategy Formulation
ITIL V.3 Intermediate examination: Managing Across the Lifecycle "MALC"
ITIL V.3 Expert
IBM Blockchain Essentials
Nanodegree Android Developer Track
Blockchain Advanced Level: Uses Beyond Bitcoin
Blockchain Basics by "University at Buffalo & The State University of New York"
Smart Contracts by "University at Buffalo & The State University of New York"

Education

Arab Academy for Science, Technology and Maritime Transport
The American University in Cairo
Ain Shams University