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it_user628431

  • Director, Information Technology and Technical Support at a consultancy with 501-1,000 employees
  • Has 10+ Years Of Experience
Badges
55 Points9 Years
User Activity
About 9 years ago
Contributed a review of Mimecast Insider Risk Management and Data Protection: The always-active backup ability ensures that end-user data is protected.
Experience
Reviews
Mimecast Insider Risk Management and Data Protection Logo
About 9 years ago
Mimecast Insider Risk Management and Data Protection
The always-active backup ability ensures that end-user data is protected.
About me

I have worked in IT in the biomedical research sector for the last 14 years. I manage an IT department with a strong focus on end-user experience and support versatility.

Major areas of responsibility include:
-Management and Developement of IT Personnel
-Supervision of Tickets and Ticketing System
-System Administration
-High Level Ticket Resolution
-$1,000,000+ Budget Creation/Control
-Admin of Enterprise Management solution covering 500+ Workstations

Specialties: Personnel Management, Help Desk Management, End User Support, PC/Mac/Unix OS and Applications, Copy-Writing/Editing

Certifications
  • Certified ScrumMaster
Education

University of California, San Diego