Badges
55 Points
7 Years
User Activity
Over 6 years ago
Contributed a review of ConnectWise PSA: We use it for Business/Sales Management; it enables tracking of sales leads and opportunities
Reviews
Over 6 years ago
ConnectWise PSA
About me
Several years as a Help Desk Manager. Help desk sizes have been as many as 25 technicians supporting over 3000 people with support technicians at various locations around the country. Managed purchases of over 3 million dollars, together with asset management. Involved in setup of new help desks and making improvements to current environments.
Very interested in an ITIL Environment
Specialties: Customer Contact Skills, Problem Management.