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it_user493200

  • Pre-Sales/System Architect at a tech services company with 5,001-10,000 employees
  • Has 10+ Years Of Experience
Badges
135 Points10 YearsTop 5
User Activity
Almost 10 years ago
Over 9 years ago
About 9 years ago
Great, Valuable words. Do you have CA SM customized? Did you customized CMDB for you company process? Regards
About 10 years ago
CA Process Automation 4.2 SP2 - Install Guide - Brazilian Portuguese Screenshots https://communities.ca.com/videos/2687
Over 10 years ago
Availability https://docops.ca.com/ca-service-management/14-1/en/implementing/implementing-ca-service-management-14-1/step-4-install-or-upgrade/implementing-ca-service-desk-manager/how-to-install-ca-sdm#HowtoInstallCASDM-CASDMArchitectureforAdvancedAvailability
Over 10 years ago
Projects
About 10 years ago
CA Asset Manager
Asset Manager
Almost 10 years ago
CA ITSM- Mesa
CA ITSMCA Service DeskCA Unified Self ServiceCA Processs AutomationCA Service CatalogCA SpectrumSAP BO
Over 9 years ago
MCTI
MCTI CA SDM CA ITCM CA Bussiness Intelligence SAP Bussiness Objects
About 9 years ago
CA ITAM 2016
CA ITAM 2016CA IT Asset ManagerCA XtractionCA Bussiness IntelligenceCA Service Desk Manager
Experience
About me
Certifications
  • ITIL Foundation v3
  • CA Service Desk Manager r12 Professional Exam
  • CA IT Client Management: Overview 100
  • CA IT Client Manager r12: Operationand Administration 200
  • Unicenter Service Desk r11.2 300
  • Unicenter APMr 11.3.4Administration 200
  • CA SCM r12 Managing Software Licenses 200
  • CA SCM r12 Installation 200
  • CA SCM r12 Fundamentals 100
  • CA SCM r12 Technical Overview 100
  • CA Nimsoft Service Desk v7.x Partner Validation: Technical Sales: PRESENT
  • CA Nimsoft Service Desk v7.x Partner Validation: Technical Sales: DEMONSTRATE
  • CA Nimsoft Service Desk v7.x Partner Validation: Technical Sales: PROOF OF CONCEPT
  • CA Nimsoft Service Desk v7.x Partner Validation: Sales: PRESENT and POSITION
  • BSO - ITAM Introduction r11 200 Exemption Exam
  • CA Client Automation Overview For Partners
  • CA Service Management Sales and Pre-Sales
Employers

CTIS
MASTERWAY
Banco J Safra
(USP) ANPOCS - Associação Nacional de Pós-Graduação e Pesquisa em Ciências Sociais
Journalist in Jornal Primeiramão

Education

Insper
Fundação Armando Alvares Penteado
Universidade São Marcos
Liceu Siqueira Campos

Interesting Projects and Accomplishments
About 10 years ago
Almost 10 years ago
Over 9 years ago
About 9 years ago