Highly accomplished business executive, possessing extensive expertise in development of Revenue Cycle liquidity programs, strategies and leadership for call center operations and profitability. Track record of responsibility for managing complex projects involving numerous stakeholders, with millions of dollars of investment. Recognized for strong leadership and a work ethic reflecting continuous improvement through ongoing change and training. Displays confidence, fairness and integrity. Expertise in strategic planning, Sales program development, revenue cycle management, process reengineering, delinquency and loss control, behavior scoring and MIS for collections.
Eastern Washington University
