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it_user347544

Sr Director of Channel Sales and Customer Service at a tech services company with 501-1,000 employees
Has 10+ Years Of Experience

Badges

20 Points10 Years

User Activity

Almost 11 years ago

Contributed a review of Zendesk: The UI allowed our service reps to capture and log all activity related to an inquiry much faster than before. The inability to design a what-you-see-is-what-you-get interface affects rep performance.

Experience

Zendesk

Reviews

Almost 11 years ago

Zendesk

The UI allowed our service reps to capture and log all activity related to an inquiry much faster than before. The inability to design a what-you-see-is-what-you-get interface affects rep performance.