it_user1690869

Director of Enterprise Reporting, Visualization & Analytics at a university with 1,001-5,000 employees
Has 10+ Years Of Experience

Badges

User Activity

Almost 5 years ago

Contributed a review of xMatters: Enabled us to meet our "lights out" goal and repurpose staff to do work of greater value

Projects

Almost 5 years ago

Managed project to move IT Services Enterprise Monitoring

Managed team and project to move IT Services Enterprise Monitoring (Event Management) from manual to automated system, including moving staff from 24x7x365 swivel chair monitoring to standard 9-5 work schedule.

Experience

Other Skills

ServiceNow Change Management, Google Cloud Platform, Google Workspace, xMatters

Reviews

Almost 5 years ago

xMatters

Enabled us to meet our "lights out" goal and repurpose staff to do work of greater value

About me

Higher Education for 20+ years. Experience managing multiple services/groups: Cloud Collaboration & Productivity Services; Event Management (Monitoring); Change Management; Infrastructure Analytics; Enterprise Reporting, Visualization & Analytics

Employers

Lees-McRae College, North Carolina State University, University of North Carolina at Greensboro

Education

Bachelor of Arts, Lees-McRae College

Interesting Projects and Accomplishments

Almost 5 years ago

Managed project to move IT Services Enterprise Monitoring