Contributed a review of Amazon Connect: Integrated solutions significantly streamline data processes and agent efficiency

Contributed a review of Azure Data Factory: Helps to orchestrate workflows and supports both ETL and ELT processes

Contributed a review of Oracle Fusion Service: It's meant for services. It was built with a base of providing services to the customers by providing knowledge-base articles and not just through a phone channel. It's more of an omni-channel suite.