2019-11-27T15:08:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Trend Micro Mobile Security?

Please share with the community what you think needs improvement with Trend Micro Mobile Security.

What are its weaknesses? What would you like to see changed in a future version?

4
PeerSpot user
4 Answers
BobenGeorge - PeerSpot reviewer
Sr.Customer Engineer- Projects at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
2021-09-17T13:58:44Z
Sep 17, 2021

There is always room for improvement in security.

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MA
Network & Security Team Lead at a tech services company with 51-200 employees
Real User
2020-02-02T10:42:00Z
Feb 2, 2020

From a technical point of view, I don't have much to give in terms of feedback on what could be improved. But there have been some users who have been complaining about the interface being unfriendly and when the application software is installed on their phone making their mobile slow, a little bit laggy. It should be taking less processing. It just depends on the mobile phone. Apart from this, I haven't seen many use-cases of it being deployed on a large scale. We haven't had the experience of it deployed on a very large scale so I'm not sure how it would perform in that environment, so I can't say anything about this.

it_user1267821 - PeerSpot reviewer
Security Engineer at Digit Labs
Real User
2020-01-26T09:26:00Z
Jan 26, 2020

Sometimes, when generating random numbers to our mobile feed the random number doesn't work. We mainly deal with QR codes because of this. If they could fix the random number generator that would be helpful.

Kent Lim - PeerSpot reviewer
IT Manager at Nexus Legend Sdn Bhd
Real User
2019-11-27T15:08:00Z
Nov 27, 2019

This solution is weak and cannot detect the latest ransomware.

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Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Feb 2, 2020
If you were talking to someone whose organization is considering Trend Micro Mobile Security, what would you say? How would you rate it and why? Any other tips or advice?
See 2 answers
it_user1267821 - PeerSpot reviewer
Security Engineer at Digit Labs
Jan 26, 2020
When we originally deployed the solution it was an old version, however, now we are up to date with the newest version. It may be version 9.5 or 9.6. I'd recommend the solution because it is so customizable and user-friendly. I'd rate it ten out of ten.
MA
Network & Security Team Lead at a tech services company with 51-200 employees
Feb 2, 2020
On a scale of one to ten, if I speak specifically about the endpoint protection, I would rate it an eight, because I haven't had much experience working on their other products. But from the perspective of their endpoint protection, their sandbox technology is very nice. So I think it would be eight, overall. I would strongly want Micro to work on their other products as well, such as Mobile Device Security, because we have had some difficulties introducing this product to other clients who have larger environments. They are not very comfortable opting for Trend Micro, even for IoT security. We have had some clients who are looking for IoT security but they weren't very comfortable going for Trend Micro and are choosing other products because of the use-cases and their strong backing. I believe there are some products which Trend Micro can include besides only endpoint protection, which they are good at it. But on the other hand, their mobile device IOT could be bigger. If they can improve on those, I believe I can give it a nine out of ten, without thinking twice.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 17, 2021
If you were talking to someone whose organization is considering Trend Micro Mobile Security, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 3 answers
it_user1267821 - PeerSpot reviewer
Security Engineer at Digit Labs
Jan 26, 2020
When we originally deployed the solution it was an old version, however, now we are up to date with the newest version. It may be version 9.5 or 9.6. I'd recommend the solution because it is so customizable and user-friendly. I'd rate it ten out of ten.
MA
Network & Security Team Lead at a tech services company with 51-200 employees
Feb 2, 2020
On a scale of one to ten, if I speak specifically about the endpoint protection, I would rate it an eight, because I haven't had much experience working on their other products. But from the perspective of their endpoint protection, their sandbox technology is very nice. So I think it would be eight, overall. I would strongly want Micro to work on their other products as well, such as Mobile Device Security, because we have had some difficulties introducing this product to other clients who have larger environments. They are not very comfortable opting for Trend Micro, even for IoT security. We have had some clients who are looking for IoT security but they weren't very comfortable going for Trend Micro and are choosing other products because of the use-cases and their strong backing. I believe there are some products which Trend Micro can include besides only endpoint protection, which they are good at it. But on the other hand, their mobile device IOT could be bigger. If they can improve on those, I believe I can give it a nine out of ten, without thinking twice.
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