2019-08-07T13:23:00Z
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
  • 0
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What needs improvement with Tools4ever HelloID?

Please share with the community what you think needs improvement with Tools4ever HelloID.

What are its weaknesses? What would you like to see changed in a future version?

4
PeerSpot user
4 Answers
Real User
2019-09-12T09:13:00Z
Sep 12, 2019

We use HelloID for ourselves and clients, so we need to manage a lot of client environments at once. Functionality to manage this situation is not yet available. When something needs to be changed with the sign-on policies, we have to apply this manually to every client environment that we have.

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Real User
2019-08-14T15:32:00Z
Aug 14, 2019

I would like to have the built-in provisioning module improved. I’ve seen demos in the past of HR systems like AFAS and Raet being connected to HelloID, and perfectly mapped and translated to customizable objects in HelloID. This functionality can be used for numerous solutions. I know that it is on the roadmap, but I would like to see it as soon as possible, in the next release.

reviewer1165158 - PeerSpot reviewer
User with 1-10 employees
Real User
2019-08-09T13:51:00Z
Aug 9, 2019

In our environment, we use Android tablets. HelloID now supports SSO to web-based applications. Our organization also uses native Android apps, and it would be nice if HelloID could publish these apps in their portal. Integration with other Tools4ever applications such as SSRPM and IAM would be nice.

reviewer1163388 - PeerSpot reviewer
User at a tech services company with 501-1,000 employees
Real User
2019-08-07T13:23:00Z
Aug 7, 2019

The things we would like to see in the next release is the ability to provision directly from an HR system, and some more built-in automation calculations, like the calculation for a username. Sometimes it generates a username that is not unique, but at the time of this writing, it is not possible to generate a new one that is unique.

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Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Sep 12, 2019
If you were talking to someone whose organization is considering Tools4ever HelloID, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 3 answers
reviewer1165158 - PeerSpot reviewer
User with 1-10 employees
Aug 9, 2019
My advice for anybody implementing this solution is to make use of a proof of concept.
Aug 14, 2019
I would recommend following them for the demos and webinars. There is a lot of cool stuff and features which you might not have known about. At this moment, we do not have any wishes. We have submitted a lot of feature requests in the past, but since there is a release every month, all our FRs and nice-to-haves have been implemented. My advice would be to at least use this solution for service automation and access management because that's something you won't regret. Overall, I would recommend HelloID for its ease of use and fair pricing.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Sep 12, 2019
If you were talking to someone whose organization is considering Tools4ever HelloID, what would you say? How would you rate it and why? Any other tips or advice?
2 out of 3 answers
reviewer1165158 - PeerSpot reviewer
User with 1-10 employees
Aug 9, 2019
My advice for anybody implementing this solution is to make use of a proof of concept.
Aug 14, 2019
I would recommend following them for the demos and webinars. There is a lot of cool stuff and features which you might not have known about. At this moment, we do not have any wishes. We have submitted a lot of feature requests in the past, but since there is a release every month, all our FRs and nice-to-haves have been implemented. My advice would be to at least use this solution for service automation and access management because that's something you won't regret. Overall, I would recommend HelloID for its ease of use and fair pricing.
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