2020-01-29T11:22:35Z

What needs improvement with ProcessRobot by Softomotive?

Julia Miller - PeerSpot reviewer
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7 Answers

SM
Real User
2021-12-27T19:30:00Z
Dec 27, 2021

As for what could be improved in this solution: I tried to do some automation on Microsoft Dynamics AX and it was not successful. The integration with Dynamics AX was not really a success, but for the rest, I don't have problems with. Some automation features on some programs did not work smoothly, so that's a negative feature. That might be solved now with the newer version because Microsoft took over Softomotive. I hope they have improved that feature and that it now works better with their own software. I'm not really missing features I'd like to see on the next release because we only use it for a really small target area. We just use it for reporting. It's not like we're using it extensively on test automation and other similar processes, but I know we can do a lot more with this solution.

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BS
Real User
2021-06-07T08:34:59Z
Jun 7, 2021

In an upcoming release, the exception handling mechanism could improve. The issue that we are facing is whenever there is a failure in any of the middle execution and if you wanted to navigate it to the end of the last line of execution, we do not have this feature available. If we had this feature it would make it even more stable.

BM
Real User
2021-03-26T14:16:54Z
Mar 26, 2021

It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce.

JT
Real User
Top 10
2021-02-14T15:29:14Z
Feb 14, 2021

This solution should be more resilient, with robots more capable of recovering after an error. I would like to see more native Microsoft integrations with cognitive solutions.

SR
Real User
2020-11-18T15:37:27Z
Nov 18, 2020

We are looking to see more features implemented there are already available in UiPath or Automation Anywhere. This is one of the main drawbacks.

MD
Real User
2020-06-25T10:49:31Z
Jun 25, 2020

When this solution is sold to the clients there is no automated process in place as many other RPA products have. I have to fully understand the product so that I can go over the processes with the client and all staff they may have. It would be good to record all of the processes and automate them. The Kryon product has that option, where when you are doing something automatically it can record it on an AI interface. If they could have that feature included, it would benefit the client. They need to come up with a little more on AI and precision discovery path to be able to record the processes.

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NM
Real User
2020-01-29T11:22:35Z
Jan 29, 2020

There are some limitations when it comes to automation with Excel. Better support is needed for building custom components on top of ProcessRobot.

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