We do electronic health records, electronic billing, and telemedicine, using artificial intelligence. We're quite pleased with NetApp Cloud Volumes Service for Google Cloud and we're using it for HIPAA compliance, as well as in Luxembourg, where we have another one of our business units, for GDPR. It's meeting both of those requirements. Google is opening up a new data center in Luxembourg this month, so we've been coordinating with NetApp on that. The tools are very nice and we've been working with them on upscale and downscale of storage. We've been working with them on the architecture for doing backups and how we do that for the U.S. and in Europe, and they then work with Google.
Cloud Infrastructure Responsible at a retailer with 10,001+ employees
Feb 15, 2021
The pricing is fine. It is a good service, though maybe a little bit overpriced. However, I am comfortable with the price. The problem is the minimum storage space is one terabyte, and we don't need so much for each volume, but we still pay. We don't need so much space, and there is no option to pay as we go or use just what we need. Also, the only way to increase performance is by increasing the level of the service what sound a bit tricky.
You have to understand what you're going to do with your app. From there, they're very good about working with you to get you set up and make sure you've got adequate storage. Their account people are very good about making sure there's a plan in place and where you're going to be in three months, six months, and 12 months. They work with you on laying out your growth pattern and what markets you want to be in. It's a very professional organization.
It would help if they increased the area in which they employ artificial intelligence, by starting to do assessments on the environments, to project those. They're not using any AI tools, currently, on the administrative side.
The user interface has room for improvement. We would like this service to be more integrated with Google Cloud. In Azure is very easy to manage and use. It was easy to create volumes and add capacity pools in Azure, but in Google Cloud, we can only create separate volumes. We need more management or configuration options in the user interface. We would like them to improve the deployment of the service in other regions of Europe.