2019-09-24T05:43:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with Microsoft System Center?

Please share with the community what you think needs improvement with Microsoft System Center.

What are its weaknesses? What would you like to see changed in a future version?

6
PeerSpot user
6 Answers
PK
Network Engineer at a educational organization with 201-500 employees
Real User
Top 20
2021-12-28T15:58:00Z
Dec 28, 2021

They could definitely update some of the documentation associated with the product. We have a couple of issues with syncing with the Microsoft updates on servers. We don't completely understand what's happening. It's a little bit hard to get a handle on it, doing the research on our own. Most of the documentation is online, however, there are some gaps there. The product documentation still refers back to the 2012 Server. We're pretty much in 2022. There's a ten-year gap there. I work in a K-12 educational environment. Over the last 18 to 24 months, we've been back and forth between everybody being offsite, with the ability to manage devices over the public internet. A lot of times, particularly in this timeframe, student devices, teachers' devices have not been on site. Yet, we still need to ensure that those are being updated and protected. This may have already been considered in the mobile platform, however, it's something to consider here.

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JI
Infrastructure Architect at a government with 10,001+ employees
Real User
Top 20
2020-08-23T08:17:29Z
Aug 23, 2020

The multi-tenancy support needs to be improved. We need to have the ability to manage several different environments from one central point of administration.

Dimitris Zografos - PeerSpot reviewer
IT Infrastructure & Tech Support Manager at a energy/utilities company with 1,001-5,000 employees
Real User
Top 5
2020-04-16T08:44:39Z
Apr 16, 2020

In our case, the solution would be improved if they migrated to a cloud version. There could also be some improvement in the environment, it should be more user friendly.

MM
Mid Platform Architect at a computer software company with 201-500 employees
Real User
2020-04-12T07:27:03Z
Apr 12, 2020

We recently carried out a complex implementation and I was part of the official design team for that project. The most difficult area we faced was the requirement of having one central system center that deployed in one domain, capable of managing and controlling the end user devices. We were using authentication based on certificates and it was difficult to do the work based on certificates from different domains. I would like to see a simplification of the implementation and integration in the case of multi-tenant environments.

Tahir Momoniat - PeerSpot reviewer
ESM Product Manager at a financial services firm with 10,001+ employees
Real User
2019-10-22T04:42:00Z
Oct 22, 2019

The solution's dashboard needs improvement. Management and corrective action capabilities are needed as part of the solution. The solution would benefit from having a mobile app. Improvement of the application layer monitoring as part of the default solution due to methods of applications integrations.

Vladimír Richter - PeerSpot reviewer
IT Manager - Czech Republic and Slovakia at a non-tech company with 10,001+ employees
Real User
2019-09-24T05:43:00Z
Sep 24, 2019

As we are not using the latest version, it is difficult for me to say what needs to be improved, because it may have already been improved in the latest versions. Also, we are only using 30% of the capabilities of this solution. We are limited on our side rather than the tool side. There are many features available that we have not yet explored. This is a solution that supports many add ons, so we can run Unix, for example. I can explore it like a database but it's inconvenient. We have, on occasion, experienced some crashes that have caused the application to break down. It could be an issue on our side, but we have not had the time to explore it. They should have some customized solutions or internal development, then maybe it could be easier to use different solutions or some self-developed solution. The only other thing is a better web interface. The current one is not good enough, in our version it's an installed application.

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Related Questions
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Oct 22, 2019
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
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Tahir Momoniat - PeerSpot reviewer
ESM Product Manager at a financial services firm with 10,001+ employees
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Evaluate tools for the best fit for your environment. In terms of setup cost and pricing of SCOM, evaluate and spec your infrastructure environment sufficiently to ensure the environment will handle the load from the number of endpoints being monitored.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Dec 28, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
Tahir Momoniat - PeerSpot reviewer
ESM Product Manager at a financial services firm with 10,001+ employees
Oct 22, 2019
Evaluate tools for the best fit for your environment. In terms of setup cost and pricing of SCOM, evaluate and spec your infrastructure environment sufficiently to ensure the environment will handle the load from the number of endpoints being monitored.
PK
Network Engineer at a educational organization with 201-500 employees
Dec 28, 2021
It's rolled into our enterprise subscription. The entire subscription is around $25,000 a year, however, that covers all the products that we use.
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