Quality Assurance Test Engineer at Concept Software & Services INC
Real User
Top 5
Jul 17, 2024
The tool could be improved in terms of ease of use, particularly for those without technical expertise. Understanding and extracting data from the table-based structure requires some SQL knowledge and technical skills. Additionally, while Informatica MDM has moved towards a cloud-based MDM with a UI similar to Reltio, I haven't used it, so I can't comment on its effectiveness.
The product isn't mature enough to provide suitable connectors to various data engines. The performance of the solution in transporting data between data lakes and Big data infrastructure is not up to the mark. At our company, we use a similar solution called Spark, which is much better than Informatica MDM in terms of performance and speed. The data support capabilities of Informatica MDM can be improved.
Data Architect at a retailer with 10,001+ employees
Real User
Top 5
Feb 26, 2024
I feel the out-of-the-box APIs or the API management could be improved slightly from their current state. It could be more user-friendly. In future releases, I would love to have more reports and dashboards available within Informatica MDM specifically for master data reporting. Currently, there aren't many reporting functionalities offered. While it's true that reporting isn't a core feature of any MDM system, they do have basic dashboard reports. I'd like to see them made more customizable and offer more options for creating reports.
The management of different properties is sometimes divided between different user interfaces. The tool should provide a unified user interface to manage the data objects.
Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.
Learn what your peers think about Informatica Intelligent Data Management Cloud (IDMC). Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Senior Architect at a computer software company with 5,001-10,000 employees
Real User
Oct 7, 2021
We promote our code changes from a lower to a higher environment, which is highly complex when working with a multi-domain MDM like Informatica. This is the biggest obstacle for Informatica MDM, and I think they should change it because that's very time-consuming. You have to be very, very focused. Also, Informatica should develop a process where all the application servers are synced for people using multiple application servers. That's another significant drawback I've seen with Informatica MDM.
Enterprise Architect at a manufacturing company with 10,001+ employees
Real User
Jul 30, 2021
The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point.
Enterprise MDM Architect / Solution Arch at Volvo Group
Real User
Apr 9, 2021
Informatica support should be improved, as resolution of some cases takes definitely too long. Scalability of the solution should also be improved. I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure the system and set it up for the end users.
Senior Data Architect at a manufacturing company with 10,001+ employees
Real User
Feb 22, 2021
I'd like the ability to directly connect from MDM to any of the analytical tools. It's a feature that would be very helpful for analytical reporting. When you connect to the cloud, there are multi-cloud technologies that will have some problem and when you connect from on-prem to cloud, there are more data latency issues than with other tools. The product is more expensive than other similar solutions.
MDM Technical Architect at a energy/utilities company with 1,001-5,000 employees
Real User
Feb 11, 2021
They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic. If you want data quality, they have one tool. For management, they have another tool. If you say MBM, they have a tool, and they have another tool to get something up. From a split tools perspective, it's confusing for a new user and somebody who doesn't understand Informatica. They say they provide support, but it's not easy for somebody reading and didn't use Informatica before. The price could also be better.
I don't see any area of improvement required when it comes to Informatica MDM since it is one of the leading products in the market. Some unification in Informatica MDM's UI side would probably make it better. I find Reltio more intuitive when compared to Informatica MDM's UI. Informatica MDM's UI is not intuitive enough. Informatica MDM's UI can be made a bit more intuitive. I think all the latest up-to-date features are made available in Informatica solution. When it comes to Informatica MDM, all the features are mostly included, because of which there is nothing that needs to be added. The long response time taken by the technical team of Informatica can be considered for improvement.
Principal Data Engineer at a energy/utilities company with 10,001+ employees
Real User
Jul 18, 2023
From a data or master data management perspective, the solution is pretty evolved. But from a business process automation workflow standpoint, it could be a bit more intuitive, rather than technically complex, such as in workflow alteration using ActiveVOS. The solution also needs adaptive rules elaborating AI/ML technologies.
The product could be improved in the area of architecture and technology. All the parts are old. I would like to migrate it to a new technology. It's better to have a new method for every IT system. Integrate with API, Kafka, and JMS, as API has in Jira code or Jira.
Professor in MDA gradution at a university with 11-50 employees
Real User
Mar 9, 2023
The configurations could be better. It is a bit confusing because we must develop two tools when building a data model in Informatica MDM. Even though Informatica MDM is a single tool, we have our hub console plus the provisioning tool within that. Whatever data model we are building in the hub console, we have to develop it in the provisioning tool again. It is double the work to create a data model. We are also using external calls or the Java custom plans functions. This can be both positive and negative. Since MDM as a client does not support any complex validation, we have to depend on the external call or a Java call. Every time we deployed, the entire solution was impacted if something went wrong.
Senior Technical Lead / Practise Architecht at TEKsystems (ex Aston Carter)
Real User
Sep 6, 2022
I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.
Lead Software Engineer at a tech vendor with 10,001+ employees
Real User
Jul 24, 2022
The downside of this solution is that the UI is terrible and not user-friendly. The solution was developed a long time ago and it no longer provides a lot of value. Our organization is considering decommissioning the solution or reducing usage. The problems seem to be more about the design and not the tool. The UI and general user experience need to be improved. Making changes on Informatica takes a lot of time compared to making changes on other MDM tools.
If I compare it with other MDM solutions in the market, one thing that can definitely be improved is automation to help with the configuration. Currently, when we are creating any staging of base object tables, all the columns have to be configured manually in the Informatica Hub Console. A lot of tables and different kinds of business columns have to be configured manually. There should be an automated process for this, especially in the Dev environment. When people are creating tables and columns from scratch, if there is a backend automated process for that, it would be really helpful. In Stibo, a similar feature is there wherein you can tag attributes to certain objects. It would be helpful if Informatica also provides a similar option. It would reduce the manual effort. It could be that such a feature is already there, but I am not aware of it. Their support can also be improved. They sometimes take long when an incident is not a priority incident.
Director Consulting Expert at a computer software company with 10,001+ employees
Real User
Feb 16, 2022
An area for improvement would be that the pricing model is not very visible, which makes it hard to understand how much things will cost. In addition, the on-prem solution is harder to learn than the cloud-based versions. I also understand that Informatica is not porting their on-prem system to cloud, so I would like the new cloud solution to include all the features from the on-prem solution and make it the proper multi-domain MDM.
Enterprise Architect at a mining and metals company with 1,001-5,000 employees
Real User
Sep 29, 2020
I have begun to lose track of what needs to be improved because we only use the product now for what it is best at and in those areas it does not need improvement. There are two main things and that make up the complete Informatica suite solution. One is the insight into the data lineage which was a huge promise made by the product, but one that it never delivered in practice. That was the big problem that we are trying to solve in another way. The second part of the solution, especially for MDM is its ability to use the data by integrating with other process engines. So the insight into the data or the data analysis part needs to be improved.
The integration could be a bit better. The process is something new. They need to include more documentation and support around the build. It's my understanding that they are currently fixing quite a bit and building in updated capabilities in the upcoming version. We'll have to see what that looks like. The general design of the resolution could simply be tweaked a bit.
Informatica Intelligent Data Management Cloud (IDMC) offers seamless integration of master data management, data quality, and data integration with a cloud-native architecture supporting multiple data management styles, optimizing data governance through metadata management.IDMC enhances data synchronization and mapping tasks, utilizing a broad range of connectors to interact efficiently with data sources. Its precise address validation via AddressDoctor and intuitive navigation bolster user...
The tool could be improved in terms of ease of use, particularly for those without technical expertise. Understanding and extracting data from the table-based structure requires some SQL knowledge and technical skills. Additionally, while Informatica MDM has moved towards a cloud-based MDM with a UI similar to Reltio, I haven't used it, so I can't comment on its effectiveness.
Compared to other tools in the market, Informatica MDM is costly.
The product isn't mature enough to provide suitable connectors to various data engines. The performance of the solution in transporting data between data lakes and Big data infrastructure is not up to the mark. At our company, we use a similar solution called Spark, which is much better than Informatica MDM in terms of performance and speed. The data support capabilities of Informatica MDM can be improved.
I feel the out-of-the-box APIs or the API management could be improved slightly from their current state. It could be more user-friendly. In future releases, I would love to have more reports and dashboards available within Informatica MDM specifically for master data reporting. Currently, there aren't many reporting functionalities offered. While it's true that reporting isn't a core feature of any MDM system, they do have basic dashboard reports. I'd like to see them made more customizable and offer more options for creating reports.
The management of different properties is sometimes divided between different user interfaces. The tool should provide a unified user interface to manage the data objects.
Data integration should be improved. Another area of improvement is customer applications, along with business 365 application case integration between applications.
We promote our code changes from a lower to a higher environment, which is highly complex when working with a multi-domain MDM like Informatica. This is the biggest obstacle for Informatica MDM, and I think they should change it because that's very time-consuming. You have to be very, very focused. Also, Informatica should develop a process where all the application servers are synced for people using multiple application servers. That's another significant drawback I've seen with Informatica MDM.
The biggest pain point for us is the documentation. Typically, you have to go through knowledge forums and knowledge groups to find out about the syntax issues for interfacing with new products. Typically, you've got to deal with someone who has been through the pain before. Their documents are not really up to date with current innovations happening in the industry. As big as they are, you can't really expect it, but that's our pain point.
Informatica support should be improved, as resolution of some cases takes definitely too long. Scalability of the solution should also be improved. I would also like to have a bit more modern and friendly UI for the end-users. There should definitely be a simplified way to configure the system and set it up for the end users.
I'd like the ability to directly connect from MDM to any of the analytical tools. It's a feature that would be very helpful for analytical reporting. When you connect to the cloud, there are multi-cloud technologies that will have some problem and when you connect from on-prem to cloud, there are more data latency issues than with other tools. The product is more expensive than other similar solutions.
They have too many diversified products. If you don't know Informatica, it's very confusing and feels very idiotic. If you want data quality, they have one tool. For management, they have another tool. If you say MBM, they have a tool, and they have another tool to get something up. From a split tools perspective, it's confusing for a new user and somebody who doesn't understand Informatica. They say they provide support, but it's not easy for somebody reading and didn't use Informatica before. The price could also be better.
I think everything related to the APIs and the manageability of the APIs in Informatica MDM are areas where improvements are required.
I don't see any area of improvement required when it comes to Informatica MDM since it is one of the leading products in the market. Some unification in Informatica MDM's UI side would probably make it better. I find Reltio more intuitive when compared to Informatica MDM's UI. Informatica MDM's UI is not intuitive enough. Informatica MDM's UI can be made a bit more intuitive. I think all the latest up-to-date features are made available in Informatica solution. When it comes to Informatica MDM, all the features are mostly included, because of which there is nothing that needs to be added. The long response time taken by the technical team of Informatica can be considered for improvement.
Inserting the GenAI into the master data management will reduce the overall effort of operational activities.
From a data or master data management perspective, the solution is pretty evolved. But from a business process automation workflow standpoint, it could be a bit more intuitive, rather than technically complex, such as in workflow alteration using ActiveVOS. The solution also needs adaptive rules elaborating AI/ML technologies.
Informatica MDM has a complex user interface, which could be improved.
The product could be improved in the area of architecture and technology. All the parts are old. I would like to migrate it to a new technology. It's better to have a new method for every IT system. Integrate with API, Kafka, and JMS, as API has in Jira code or Jira.
The cost of Informatica MDM is expensive and has room for improvement. Although the solution is good, it is not worth the high cost.
The configurations could be better. It is a bit confusing because we must develop two tools when building a data model in Informatica MDM. Even though Informatica MDM is a single tool, we have our hub console plus the provisioning tool within that. Whatever data model we are building in the hub console, we have to develop it in the provisioning tool again. It is double the work to create a data model. We are also using external calls or the Java custom plans functions. This can be both positive and negative. Since MDM as a client does not support any complex validation, we have to depend on the external call or a Java call. Every time we deployed, the entire solution was impacted if something went wrong.
I think the UI could be improved. We're also currently facing issues with real-time integration and if Informatica had their own it would be helpful. They need to look into the user mechanism and the security access mechanism in the data governance process. One of the major features is access control and access data management and they need to work on that because I have observed some data glitches.
The downside of this solution is that the UI is terrible and not user-friendly. The solution was developed a long time ago and it no longer provides a lot of value. Our organization is considering decommissioning the solution or reducing usage. The problems seem to be more about the design and not the tool. The UI and general user experience need to be improved. Making changes on Informatica takes a lot of time compared to making changes on other MDM tools.
Informatica MDM could be improved by adding drag and drop options, business data insights, and visualization reporting.
From multiple masters that are there in Informatica MDM, we can improve the financials.
The configuration process is pretty lengthy and challenging and could be made easier to understand.
If I compare it with other MDM solutions in the market, one thing that can definitely be improved is automation to help with the configuration. Currently, when we are creating any staging of base object tables, all the columns have to be configured manually in the Informatica Hub Console. A lot of tables and different kinds of business columns have to be configured manually. There should be an automated process for this, especially in the Dev environment. When people are creating tables and columns from scratch, if there is a backend automated process for that, it would be really helpful. In Stibo, a similar feature is there wherein you can tag attributes to certain objects. It would be helpful if Informatica also provides a similar option. It would reduce the manual effort. It could be that such a feature is already there, but I am not aware of it. Their support can also be improved. They sometimes take long when an incident is not a priority incident.
An area for improvement would be that the pricing model is not very visible, which makes it hard to understand how much things will cost. In addition, the on-prem solution is harder to learn than the cloud-based versions. I also understand that Informatica is not porting their on-prem system to cloud, so I would like the new cloud solution to include all the features from the on-prem solution and make it the proper multi-domain MDM.
I have begun to lose track of what needs to be improved because we only use the product now for what it is best at and in those areas it does not need improvement. There are two main things and that make up the complete Informatica suite solution. One is the insight into the data lineage which was a huge promise made by the product, but one that it never delivered in practice. That was the big problem that we are trying to solve in another way. The second part of the solution, especially for MDM is its ability to use the data by integrating with other process engines. So the insight into the data or the data analysis part needs to be improved.
The integration could be a bit better. The process is something new. They need to include more documentation and support around the build. It's my understanding that they are currently fixing quite a bit and building in updated capabilities in the upcoming version. We'll have to see what that looks like. The general design of the resolution could simply be tweaked a bit.
* By improving customer service * Integration solutions development * Implementation style.
I think they should work really hard on UI.
We cannot sell the product directly with an additional layer.