Senior Systems Engineer at a energy/utilities company with 201-500 employees
Real User
2021-09-09T18:15:27Z
Sep 9, 2021
I would love to be able to tell what ISP the user is coming from. For example, if there are multiple users having an issue then I can see that it is all from the same ISP, and I can address that.
IT Systems and Infrastructure Manager at a tech services company with 201-500 employees
Real User
2021-01-23T23:03:06Z
Jan 23, 2021
The global performance is not up to our requirements. The system is not stable and you face unusual issues. Suddenly the agents are offline, and sometimes you cannot generate reports. Performance and consistency are not there. This is the main negative point that we're facing. Also, we've found the processing speed very slow. I'd like to see more diversity than the monitoring role, and to have network monitoring. Let's say the product is 100%; network monitoring is only 10%, 50% for the IT system monitoring, and 40% for Citrix XenApp. They still need to have more diversity or to dig more in the network monitoring and infrastructure monitoring.
Find out what your peers are saying about Goliath Technologies, ControlUp, eg Innovations and others in IT Infrastructure Monitoring. Updated: April 2024.
IT infrastructure encompasses all of the components necessary for the operation as well as the management of enterprise information technology (IT) services and environments.
I would love to be able to tell what ISP the user is coming from. For example, if there are multiple users having an issue then I can see that it is all from the same ISP, and I can address that.
The global performance is not up to our requirements. The system is not stable and you face unusual issues. Suddenly the agents are offline, and sometimes you cannot generate reports. Performance and consistency are not there. This is the main negative point that we're facing. Also, we've found the processing speed very slow. I'd like to see more diversity than the monitoring role, and to have network monitoring. Let's say the product is 100%; network monitoring is only 10%, 50% for the IT system monitoring, and 40% for Citrix XenApp. They still need to have more diversity or to dig more in the network monitoring and infrastructure monitoring.