Consultant at a financial services firm with 10,001+ employees
Real User
Mar 21, 2023
The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources. Persuading clients to install two agents for a single solution is an arduous task as it can lead to increased consumption due to the use of two separate agents. It would be beneficial if there was a network-level log for all the network devices for the EDR.
ESET Support at a computer software company with 11-50 employees
Reseller
Apr 25, 2022
ESET's main goal is to create lightweight, highly configurable products with a high detection rate. Sometimes it can be overwhelming for customers to have such a vast area of possibilities for configuring and ways to solve problems in the implementation or exploitation of ESET software. Customers like easy-to-use solutions with not much servicing under the hood, and that's perfectly fine. We all like the administration where software does it all by itself, but that's not possible in the area of IT security. The vendor's job is to provide easy-of-use, but not to jeopardize the abbility to configure protection to the smallest details. ESET successfully maintains that perfect balance through the years, and with exceptionally good technical support, you can find answers to every question.
ESET Inspect is an essential component to help ensure the highest level of enterprise security. While standard ESET Endpoint Security provides strong protection, ESET Inspect takes your environment's security to a new dimension. A security tool is needed to help security professionals protect their sensitive data and detect and investigate security incidents, advanced threats, and targeted attacks or breaches on endpoint devices. ESET Inspect is a tool that offers the peace of mind of...
The platform's price could be better.
The solution could improve the consumption of resources. The RAM and CPU usage increases during usage which can cause issues. We have three separate services and it would be beneficial if all were executed from one agent limiting the over usage of system resources. Persuading clients to install two agents for a single solution is an arduous task as it can lead to increased consumption due to the use of two separate agents. It would be beneficial if there was a network-level log for all the network devices for the EDR.
ESET's main goal is to create lightweight, highly configurable products with a high detection rate. Sometimes it can be overwhelming for customers to have such a vast area of possibilities for configuring and ways to solve problems in the implementation or exploitation of ESET software. Customers like easy-to-use solutions with not much servicing under the hood, and that's perfectly fine. We all like the administration where software does it all by itself, but that's not possible in the area of IT security. The vendor's job is to provide easy-of-use, but not to jeopardize the abbility to configure protection to the smallest details. ESET successfully maintains that perfect balance through the years, and with exceptionally good technical support, you can find answers to every question.