Systems Engineer at a university with 10,001+ employees
Real User
Top 20
2023-11-15T14:29:00Z
Nov 15, 2023
There are a couple of areas that could be improved. The process of restoring VMs to the appliance could be more efficient. Currently, you have to restore each VM individually, and it would be helpful to have a command line option for scripting bulk restores. Dealing with a larger number of VMs becomes cumbersome with the current one-by-one approach. Additionally, the feedback procedure for the restoration process could be more streamlined. The time it takes for the copy process when going back to the original environment could be more instant, especially for larger VMs.
Technical support was superior when it was owned independently. They have merged with another company, and as your company grows in size, your technical support suffers. That's just the way it is. As a result, they could improve their technical support.
Disaster Recovery as a Service providers offer solutions that enable businesses to recover their IT infrastructure and data in the event of a disaster.
There are a couple of areas that could be improved. The process of restoring VMs to the appliance could be more efficient. Currently, you have to restore each VM individually, and it would be helpful to have a command line option for scripting bulk restores. Dealing with a larger number of VMs becomes cumbersome with the current one-by-one approach. Additionally, the feedback procedure for the restoration process could be more streamlined. The time it takes for the copy process when going back to the original environment could be more instant, especially for larger VMs.
Technical support was superior when it was owned independently. They have merged with another company, and as your company grows in size, your technical support suffers. That's just the way it is. As a result, they could improve their technical support.