Due to the time zone difference, we in India experience delays in accessing immediate support for L2 and production-related issues until engineers become available in their respective time zones. The CrowdStrike dashboard currently lacks a username field. This creates a gap for customers who manage multiple systems under a single username, making it difficult to identify individual systems based on username alone. Adding a dedicated username column to the dashboard would greatly improve its functionality in this regard.
The only challenge lies in token verification. Generating the token is crucial, and if it doesn't match, it causes problems. However, this issue mainly arises when new users or inexperienced administrators are involved. They may inadvertently remove the token and struggle with the installation process. Initially, there were some challenges with the portal's user-friendliness, particularly when generating reports, but these issues have since been addressed.
Cybersecurity Analyst at a security firm with 11-50 employees
Real User
Top 10
2023-12-28T19:29:00Z
Dec 28, 2023
One area for improvement in Falcon Cloud Security is the support portal. While the documentation is comprehensive, I would like easier access to in-depth training and resources within the tool. Simplifying the portal for better navigation and learning would be beneficial.
Director Of Infrastructure Solutions at a computer software company with 501-1,000 employees
Real User
Top 5
2023-03-15T10:40:16Z
Mar 15, 2023
The UI part needs to be improved. There needs to be a little bit more support for Kubernetes and GCP. The solution is expensive compared to on-premises options.
Learn what your peers think about CrowdStrike Falcon Cloud Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
CrowdStrike Falcon Cloud Security is a platform of cloud security solutions aimed at protecting organizations from breaches while simplifying cloud security management. The unified platform combines several cloud security functionalities for comprehensive protection. Built on the CrowdStrike Falcon Platform, it leverages the powerful agent and technology used in CrowdStrike's renowned endpoint protection solutions, extending its capabilities seamlessly to cloud environments.
CrowdStrike...
The threat intelligence and user behavioral analysis could be more comprehensive.
Due to the time zone difference, we in India experience delays in accessing immediate support for L2 and production-related issues until engineers become available in their respective time zones. The CrowdStrike dashboard currently lacks a username field. This creates a gap for customers who manage multiple systems under a single username, making it difficult to identify individual systems based on username alone. Adding a dedicated username column to the dashboard would greatly improve its functionality in this regard.
The only challenge lies in token verification. Generating the token is crucial, and if it doesn't match, it causes problems. However, this issue mainly arises when new users or inexperienced administrators are involved. They may inadvertently remove the token and struggle with the installation process. Initially, there were some challenges with the portal's user-friendliness, particularly when generating reports, but these issues have since been addressed.
One area for improvement in Falcon Cloud Security is the support portal. While the documentation is comprehensive, I would like easier access to in-depth training and resources within the tool. Simplifying the portal for better navigation and learning would be beneficial.
The only suggestion for improvement would be the pricing. It could be a bit cheaper.
The UI part needs to be improved. There needs to be a little bit more support for Kubernetes and GCP. The solution is expensive compared to on-premises options.