Systems & Network Administrator At Tropical Financial Credit Union at a media company with 201-500 employees
Real User
Top 10
May 19, 2026
The navigation tools of the GUI could be more user-intuitive in certain areas. When trying to find a specific setting or option, it may not be in the most obvious place. This happened to me when we changed the VLANs on one of our switches and then had to change it in Cisco Wireless 9100 Access Points. I found it in one location but missed it in another and had to go through different pages until I found the area I needed to change.
Cisco Wireless 9100 Access Points could provide more automation instead of requiring manual work. I already have DNAC available to facilitate this, so more configuration needs to be done through automation. The reliability and end-user experience sometimes face issues as end users experience Wi-Fi connectivity problems. When this occurs, I log in and ask the user to share their screen to identify the issues they are facing, and I am often able to resolve them. If I cannot resolve the issue, I raise a case with Cisco for joint troubleshooting. Regarding AI insights, they help improve my troubleshooting capabilities, but they still need improvement from an AI perspective.
Network Team Lead at a tech vendor with 1,001-5,000 employees
Real User
Top 10
May 14, 2026
What I dislike about Cisco Wireless 9100 Access Points is that controlling multiple APs is not centralized. We have multiple wireless controllers, and we cannot have a single pane where we can manage all the wireless controllers. In Aruba, we can manage all the wireless controllers through AirWave. In our environment with multiple Cisco wireless controllers, we cannot manage them centrally at one point.
From Cisco DNA, we are not able to identify deep troubleshooting for the wireless network; we are doing the troubleshooting from the wireless controller itself. We are not able to utilize the AI-driven analytics in Cisco Wireless 9100 Access Points because of our company's policy; we are not able to integrate Cisco cloud AI. Sometimes there are disconnections that happen with user laptops. When we want to troubleshoot, the more advanced features that are cloud-generated by the AI would be helpful if we could use them at a minimalist level at the on-premise device. We are following up on the DNA suggestions of the OS upgradation. Apart from that, the security measures of Cisco have not provided us with great help in reducing network vulnerabilities. There are no missing features that I would like to see included in it in the future or enhanced in it.
I have not yet deployed Wi-Fi 6E regarding its impact and support for IoT, though some customer endpoints already support Wi-Fi 6. I have only deployed some other devices, not almost all for IoT. There is not much information available for DNS deployment. Additionally, I recently deployed an access point type 166 that has three radios, but in my country there are some limitations to enabling slot six radio, so I have difficulties in enabling all channels in radio slot one.
Learn what your peers think about Cisco Wireless 9100 Access Points. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
Chief Technology Officer at Future Point Technologies
Reseller
Top 5
Nov 12, 2025
Frankly, ease of use is one of the things that needs improvement, as the management interfaces have always been complex and not very intuitive. I believe Cisco needs to enhance its visibility solutions, just like FortiAnalyzer from Fortinet, which has put considerable effort into monitoring. Cisco is currently working on this but tends to have complexity when it comes to graphical interfaces, so I think they need improvement in ease of use. Particularly in the AI area, knowing that Juniper offers comprehensive AI features for problem detection and detailed visibility, I think Cisco needs better AI tools, similar to what Juniper provides with Mist. Cisco claims they are embedding AI, but they still lag behind. It is not that complex, but I believe there is a bit of difficulty when compared with other solutions.
Network Design at a tech vendor with 10,001+ employees
MSP
Top 5
Oct 14, 2025
Catalyst 9100 Access Points is a very useful product, but it's quite an old one. Some quality of service features could be added as a high-end technical feature. The traffic analyzer is something which is quite useful. We do some sort of rate limiting, per user, per AP. It needs to be more flexible when it comes to bandwidth allocation. I suggest that Cisco can add functionality where the user should be able to allocate specific bandwidth at a user level. For example, if there are 10 users with limited internet bandwidth, that bandwidth should be able to be allocated equally to all users.
Cisco Wireless 9100 Access Points deliver cutting-edge performance and security for enterprises seeking reliable wireless connectivity. They cater to both large and small businesses aiming to optimize network infrastructure.These access points offer robust features tailored for today’s digital workplace. With advanced analytics, enhanced security protocols, and support for high-density environments, Cisco Wireless 9100 Access Points provide seamless connectivity across different sectors....
The navigation tools of the GUI could be more user-intuitive in certain areas. When trying to find a specific setting or option, it may not be in the most obvious place. This happened to me when we changed the VLANs on one of our switches and then had to change it in Cisco Wireless 9100 Access Points. I found it in one location but missed it in another and had to go through different pages until I found the area I needed to change.
Cisco Wireless 9100 Access Points could provide more automation instead of requiring manual work. I already have DNAC available to facilitate this, so more configuration needs to be done through automation. The reliability and end-user experience sometimes face issues as end users experience Wi-Fi connectivity problems. When this occurs, I log in and ask the user to share their screen to identify the issues they are facing, and I am often able to resolve them. If I cannot resolve the issue, I raise a case with Cisco for joint troubleshooting. Regarding AI insights, they help improve my troubleshooting capabilities, but they still need improvement from an AI perspective.
What I dislike about Cisco Wireless 9100 Access Points is that controlling multiple APs is not centralized. We have multiple wireless controllers, and we cannot have a single pane where we can manage all the wireless controllers. In Aruba, we can manage all the wireless controllers through AirWave. In our environment with multiple Cisco wireless controllers, we cannot manage them centrally at one point.
I do not see support for advanced wireless technologies like Wi-Fi 6 and IoT applications. There is nothing to add on this technology.
From Cisco DNA, we are not able to identify deep troubleshooting for the wireless network; we are doing the troubleshooting from the wireless controller itself. We are not able to utilize the AI-driven analytics in Cisco Wireless 9100 Access Points because of our company's policy; we are not able to integrate Cisco cloud AI. Sometimes there are disconnections that happen with user laptops. When we want to troubleshoot, the more advanced features that are cloud-generated by the AI would be helpful if we could use them at a minimalist level at the on-premise device. We are following up on the DNA suggestions of the OS upgradation. Apart from that, the security measures of Cisco have not provided us with great help in reducing network vulnerabilities. There are no missing features that I would like to see included in it in the future or enhanced in it.
I have not yet deployed Wi-Fi 6E regarding its impact and support for IoT, though some customer endpoints already support Wi-Fi 6. I have only deployed some other devices, not almost all for IoT. There is not much information available for DNS deployment. Additionally, I recently deployed an access point type 166 that has three radios, but in my country there are some limitations to enabling slot six radio, so I have difficulties in enabling all channels in radio slot one.
Frankly, ease of use is one of the things that needs improvement, as the management interfaces have always been complex and not very intuitive. I believe Cisco needs to enhance its visibility solutions, just like FortiAnalyzer from Fortinet, which has put considerable effort into monitoring. Cisco is currently working on this but tends to have complexity when it comes to graphical interfaces, so I think they need improvement in ease of use. Particularly in the AI area, knowing that Juniper offers comprehensive AI features for problem detection and detailed visibility, I think Cisco needs better AI tools, similar to what Juniper provides with Mist. Cisco claims they are embedding AI, but they still lag behind. It is not that complex, but I believe there is a bit of difficulty when compared with other solutions.
Catalyst 9100 Access Points is a very useful product, but it's quite an old one. Some quality of service features could be added as a high-end technical feature. The traffic analyzer is something which is quite useful. We do some sort of rate limiting, per user, per AP. It needs to be more flexible when it comes to bandwidth allocation. I suggest that Cisco can add functionality where the user should be able to allocate specific bandwidth at a user level. For example, if there are 10 users with limited internet bandwidth, that bandwidth should be able to be allocated equally to all users.