Sales Manager at a computer software company with 51-200 employees
Reseller
Top 20
Jul 22, 2026
Adobe has a pricing policy which is very unusual. They offer the same set of products to an online user at 1/10th the cost while charging the business user a very high premium. Both essentially get the same products and services, which seems very unfair because the large chunk of the market still lies within the business use scenario. As a person who sells the product in the market, one of the biggest challenges we face is price. The price competition is within Adobe itself. They have a different price for the online user and a different price for the business user, with no parity between these prices. Although they consume the same set of products and services, if I were to sell an Adobe product worth $100 to a business user, the same product is available online for $10. Adobe keeps bringing out updates without really testing them on any of the current operating systems. Many customers call back saying that they updated to a certain version and are facing issues, requiring them to roll back. These kinds of issues occur frequently.
They have a significant weakness in photo editing, lacking options for node editing, non-linear decompositing, and layer management. This leads to storage issues, requiring a separate disk for scratching. Additionally, there's a lack of seamless integration between software like Illustrator and Photoshop, making collaborative projects challenging. Unlike Autodesk, there's no multi-format support.
Head - Digital Post Production at a tech vendor with 10,001+ employees
Real User
Dec 4, 2023
An important consideration is the increasing emphasis on accomplishing tasks in a world that's gradually shifting towards AI-driven productivity. It would be beneficial for Adobe to enhance certain tools and capabilities to function entirely online through a web browser. This approach would eliminate the need for powerful local systems, making the software more accessible. I would appreciate improved chat support, perhaps even integrating WhatsApp. Similar to Apple's approach, a simple clickable link could provide users with detailed information about the latest enhancements would significantly contribute to building trust and fostering affection for the product.
Learn what your peers think about Adobe Creative Cloud for Business. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
Adobe Creative Cloud for Business empowers users through seamless integration across tools, enabling dynamic linking and project management with a user-friendly interface that enhances workflow efficiency.Adobe Creative Cloud for Business integrates generative AI for enhanced efficiency, accuracy, and robust workflow management. It seamlessly connects tools like Photoshop and After Effects, allowing dynamic linking and smooth project transitions. Known for industry-standard color...
Adobe has a pricing policy which is very unusual. They offer the same set of products to an online user at 1/10th the cost while charging the business user a very high premium. Both essentially get the same products and services, which seems very unfair because the large chunk of the market still lies within the business use scenario. As a person who sells the product in the market, one of the biggest challenges we face is price. The price competition is within Adobe itself. They have a different price for the online user and a different price for the business user, with no parity between these prices. Although they consume the same set of products and services, if I were to sell an Adobe product worth $100 to a business user, the same product is available online for $10. Adobe keeps bringing out updates without really testing them on any of the current operating systems. Many customers call back saying that they updated to a certain version and are facing issues, requiring them to roll back. These kinds of issues occur frequently.
They have a significant weakness in photo editing, lacking options for node editing, non-linear decompositing, and layer management. This leads to storage issues, requiring a separate disk for scratching. Additionally, there's a lack of seamless integration between software like Illustrator and Photoshop, making collaborative projects challenging. Unlike Autodesk, there's no multi-format support.
An important consideration is the increasing emphasis on accomplishing tasks in a world that's gradually shifting towards AI-driven productivity. It would be beneficial for Adobe to enhance certain tools and capabilities to function entirely online through a web browser. This approach would eliminate the need for powerful local systems, making the software more accessible. I would appreciate improved chat support, perhaps even integrating WhatsApp. Similar to Apple's approach, a simple clickable link could provide users with detailed information about the latest enhancements would significantly contribute to building trust and fostering affection for the product.