2019-08-12T05:55:00Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What needs improvement with A10 Networks Thunder ADC?

Please share with the community what you think needs improvement with A10 Networks Thunder ADC.

What are its weaknesses? What would you like to see changed in a future version?

14
PeerSpot user
14 Answers
PD
Business Partner at Sparrow Networks
Reseller
Top 20
2022-08-12T12:10:17Z
Aug 12, 2022

I'm not sure what improvements can be made. I'm a reseller. I don't deal with the solution directly. We've had a customer that wanted to use an IPsec VPN and we haven't been able to put the two together. The license does not come along with it, so you have to purchase everything separately. The costs can be quite high.

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NC
Team Lead - Network and Security at a tech services company with 51-200 employees
Real User
Top 10
2022-07-26T05:23:00Z
Jul 26, 2022

A10 Networks Thunder ADC could improve on the Application Delivery Controller. it's not a fully-fledged web application firewall solution. For example, application data and support need to improve.

Muhammad_Qureshi - PeerSpot reviewer
Network Consultant at a aerospace/defense firm with 5,001-10,000 employees
Consultant
Top 10
2021-06-23T12:27:57Z
Jun 23, 2021

There are competitors that have more features. In a future release, I would like to see VAS, application policy management, profiling, and the SSL encryption and decryption features should be on the system instead of having a separate SSLi system. Additionally, they should combine the products into one solution instead of having separate products, such as encryption and decryption, and load balancing.

NC
Team Lead - Network and Security at a tech services company with 51-200 employees
Real User
Top 10
2020-11-16T08:20:00Z
Nov 16, 2020

The interface and integrated custom applications can be a bit difficult. They need to be improved. In the next release, I would like to see improvements with the integration.

BM
Senior Systems Engineer at a tech services company with 11-50 employees
Real User
2020-09-15T11:13:34Z
Sep 15, 2020

Everybody says Network Thunder works as advertised. It is just one of those things that actually performs as advertised. I take no news as good news. I do not really have any negatives. We usually like to get well-balanced reviews from people who have experience with the product and especially from the vendors themselves. As far as improvements, that may be different than things that are missing or broken. I just do not have any cons. I do not have any glaringly big needs for additions either. One thing that might be improved is the interface. I think it is pretty straightforward. It is just not the prettiest, but it is functional. That is getting pretty granular. Maybe one concrete thing that they can improve on is their two-factor authentication. Just do something to make the native solution more robust. That would probably be the one thing that I have heard mentioned. They have basic two-factor authentication. It is also nice that they have options for integrating with other two-factor products. The problem with that is that then you have to buy two products and license two solutions. One customer made a comment saying that it would be nice if we only had to buy one product to take care of the whole solution. In other words, they thought it would be better to just be able to buy the A10 and not buy two products to create the two-factor authentication they would have preferred. That should be something that A10 could at least offer.

DC
User at a government with 501-1,000 employees
Real User
2020-04-23T10:13:00Z
Apr 23, 2020

We are starting to do a lot with containers and how the solution hooks into Kubernetes that we haven't explored. I'm hoping that they have a lot of hooks into Kubernetes. That would be the part for improvement: Marketing use cases with containers.

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SN
Network Engineer IV at a comms service provider with 10,001+ employees
Real User
2020-04-19T07:40:00Z
Apr 19, 2020

There is room for improvement in the upgrading process. Sometimes we have to contact A10 for verification of some stuff.

RM
VP, Web Services and Cyber Security at a financial services firm with 1,001-5,000 employees
Real User
2020-02-26T05:55:00Z
Feb 26, 2020

In my opinion, they need to improve their cloud support. There is support for cloud, but not all functions are there, such as high-availability.

it_user1149558 - PeerSpot reviewer
Network Architect at a retailer with 201-500 employees
Real User
2019-12-19T06:32:00Z
Dec 19, 2019

There is room for improvement in the GUI. I just migrated from the 2.7 software train to the 4.1, and there are still people on 2.7. The latter is a very old GUI if you compare it to F5. It's not as easy to use and a lot of things are missing. They've made a lot of improvements in the 4.1 step, but compared to the ease of use of F5, it's still quite difficult. For people who haven't got a lot of experience, the GUI can be quite challenging.

DC
IT Specialist at a university with 10,001+ employees
Real User
2019-10-07T11:49:00Z
Oct 7, 2019

The user interface is what people complain about most of the time, particularly if they don't use it very often. Then they complain that it's a bit clunky. It works from an ADC point of view, but the interface is a bit clunky.

Amita Mahajan - PeerSpot reviewer
Network Analyst at Alamo Colleges
Real User
2019-09-05T05:37:00Z
Sep 5, 2019

The solution does logging, but the logging capacity is really small. Because we have a bunch of traffic here, we usually get a logging-side warning that "This many logs were lost because of the heavy traffic." If the logging was better, that would be very good. It has security features like DDoS and WAF, but they are not updated automatically. If any new vulnerability comes out, you are given an option to update that vulnerability in your system and the actual firewalls. Because, for ADC, this is just an added feature, it's not the main security solution right now. It's not the only security that any company would have. There is an opportunity to modify that and make it better.

HR
IT Head at Medi Assist
Real User
2019-08-30T04:51:00Z
Aug 30, 2019

The ease of use could have been created better. Some of the UI features are very primitive. Sometimes, wrong entries will go in and stay. I gave this feedback to the team who sold it to me. Also, some things like the traffic flow management take a lot of time to learn to use. While we have mastered using the feature, it doesn't tell us where we are going wrong or if something is breaking. It will start failing if you have a containerized environment, which is why we have to start moving away from using the A10. If they could fix this, that would be good. It would be also be nice if someone could walk me through the solution’s Secure Service Mesh to optimize traffic within Kubernetes and containers, since I am not able to use A10 for rebalancing right now. While I do use the security features on the load balancing, I find them to be primitive.

CB
Senior Network Engineer at a recreational facilities/services company with 1,001-5,000 employees
Real User
2019-08-30T04:51:00Z
Aug 30, 2019

It's not easy to use (mediocre at best). It's difficult for administrators to maneuver through the web user interface. It should be more intuitive through the web GUI. If you're a command line person, you can get around. However, the web UI is very difficult, and for our operational folks, they need the web UI. The solution’s security features are minimal. I'm not impressed by the DDoS solution. Traffic flow issues are very difficult, as there's no means for us to analyze the traffic coming in or out of the appliance without technical support. They need to improve in-depth diagnostics. I don't know how to do a tcpdump on the appliance. We need to do packet captures on the appliance to analyze what's going through it. Information is not as easy to attain as it is with other vendors. Better diagnostic tools would probably help.

Shiven Singh - PeerSpot reviewer
Network Manager at a university with 1,001-5,000 employees
Real User
2019-08-12T05:55:00Z
Aug 12, 2019

They need to make the user interface (GUI) a bit more usable and intuitive. Some features can be a little difficult to find at times. Sometimes, the workflow in the GUI doesn't match the workflow of an actual workflow. E.g., if I want to create a load balancer application, sometimes you've got to do things a bit out of order in the GUI in order to make it work right.

Related Questions
Deena Nouril - PeerSpot reviewer
Tech Blogger
Jun 16, 2022
Why or why not?
See 1 answer
Beth Safire - PeerSpot reviewer
Tech Blogger
Jun 16, 2022
I do recommend A10 Networks Thunder ADC. It's very user-friendly, easy to configure, and flexible. It is a very useful solution - especially now, when a lot of employees are working remotely. I have been using the solution for approximately four years. ADC is excellent for desktop virtualization and application delivery. We are able to deploy applications without uploading them to the cloud. Instead, everything is hosted and processed in the data center. Rather than updating software on all our users laptops, we just do it once in the data center and everybody uses that same version. Because the maintenance is all happening at the data center, there is a lot more control and a lot less complications. With ADC, you do not have to worry about securing the data, since everything is stored in the data center and not exported to other users' machines. Since the processing is not all done locally, ADC is a very lightweight client that just handles the feed on your laptop. Another thing that we like is that only certain people get access to certain applications. Users only access the applications they need. It is really easy to set up groups based upon Active Directory and then define who gets access to each application. ADC is stable - I have not experienced any ongoing bugs or glitches. Here is a list of A10 Networks Thunder ADC benefits: Easy setup: The initial setup of ADC is straightforward and very user-friendly. It is easy to deploy and customize. Central control: All operations and data are handled in one central location, ensuring all users have access to the same version of the application. User-friendly: ADC is flexible and easy to use and configure. Secure: ADC enhances security, since all information is kept in the data center and not downloaded by the users. User control: With ADC, It is easy to create groups and access levels. Users can only access applications they have permissions for. Customer support: ADC has very professional and knowledgeable support staff that are always happy to guide us through various setups and tasks. Stability: ADC is reliable and has a low failure rate. Lightweight: The ADC client is lightweight since it does not handle any processing. All processing is done in the data center. Room for improvement A10 Networks Thunder ADC is a reliable and high performing product. However, there are a few improvements I would be happy to see in the next release, such as: A slightly better two-factor authentication: While ADC does have a two-factor authentication feature, it could be a bit more robust. ADC’s user interface needs some enhancements. ADC could use better integration options. Overall, I would rate A10 Networks Thunder ADC an eight out of ten. We find its various features very useful and are very happy with its ease-of-use and flexibility.
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Aug 12, 2022
How do you or your organization use this solution? Please share with us so that your peers can learn from your experiences. Thank you!
2 out of 14 answers
Shiven Singh - PeerSpot reviewer
Network Manager at a university with 1,001-5,000 employees
Aug 12, 2019
* Load balance web traffic * Load balance application traffic * DDoS protection * Carrier Grade Network (CGN) We have the ADC product, as well as the CGN. We are using both the public and private deployment model. We are using AWS as our cloud provider.
HR
IT Head at Medi Assist
Aug 30, 2019
My primary use case is to use it as a software load balancer. Because of the industry that we operate in, we cannot use cloud. Therefore, we use it on-premise. We have 32 medium boxes, and that's what runs production.
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