I use Universal Discovery and Universal CMDB for two main tasks: first, to discover what is happening in our IT system, like finding out what devices and software we have. Then, we use Universal CMDB to check if this matches what we should have, based on our plans and asset management. This helps us find and fix any differences, making sure our IT setup matches our intentions.
In our environment earlier all assets were managed through Excel (manually). We have now transformed from this to auto IT Assets Management. Now we have the insight of the Node their relation and dependencies map in a proper manner. It is a great tool for auto asset discovery.
We primarily use the solution for network and server discovery. It's agent-based discovery. Also, we have integration with OBM for CMS to RTSM CMS integration and with NNMI to UCMDB integration.
Network Operations at a government with 10,001+ employees
Real User
2021-01-28T20:11:47Z
Jan 28, 2021
We are currently using it for discovery, to inform our event management system. We are not using it for configuration management at this point. We are only using it to inform our event management suite, so we know what asset had the issue.
Senior Technical Pre-Sales Consultant / Project Manager (BSM) at a computer software company with 10,001+ employees
Consultant
2017-12-04T15:48:00Z
Dec 4, 2017
Central CMDB as a single source of information for processes like Asset & Service Management (incident, problem, change, release, etc.) in keeping total cost of ownership, SLA tracking, and impact analysis. Business service mapping (application and IT infrastructure) from an event management perspective, giving visibility into the health and performance of the CI supporting a given business.
Learn what your peers think about OpenText Universal Discovery and Universal CMDB. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
OpenText Universal Discovery and Universal CMDB discovers, maps, and manages your IT configurations. Increase your IT visibility and reduce your IT service disruptions with robust discovery, service dependency mapping, and proactive impact analysis.
I use Universal Discovery and Universal CMDB for two main tasks: first, to discover what is happening in our IT system, like finding out what devices and software we have. Then, we use Universal CMDB to check if this matches what we should have, based on our plans and asset management. This helps us find and fix any differences, making sure our IT setup matches our intentions.
In our environment earlier all assets were managed through Excel (manually). We have now transformed from this to auto IT Assets Management. Now we have the insight of the Node their relation and dependencies map in a proper manner. It is a great tool for auto asset discovery.
We primarily use the solution for network and server discovery. It's agent-based discovery. Also, we have integration with OBM for CMS to RTSM CMS integration and with NNMI to UCMDB integration.
We are currently using it for discovery, to inform our event management system. We are not using it for configuration management at this point. We are only using it to inform our event management suite, so we know what asset had the issue.
Central CMDB as a single source of information for processes like Asset & Service Management (incident, problem, change, release, etc.) in keeping total cost of ownership, SLA tracking, and impact analysis. Business service mapping (application and IT infrastructure) from an event management perspective, giving visibility into the health and performance of the CI supporting a given business.