I work directly with some customers, and, in general, consumers. We attend to some people, however I mostly attend directly to the employees of my company. We started using the product in 2018 and we use it for various purposes, including customizing it for our company's needs with optimized fields and additional sessions.
We use GLPI as the agent-based asset management. We can deploy the agent through Active Directory or software distribution policies and collect the results in GLPI, storing them in the database.
GLPI by Teclib focuses on asset management and ticketing, utilizing agent-based asset tracking and offering integration with systems like Active Directory. It also serves as a CMDB, supporting functions such as financial and contract management alongside project tools and network monitoring.GLPI by Teclib is leveraged for its comprehensive ITSM capabilities, allowing organizations to manage assets and support tickets effectively. It offers integration with LDAP and Active Directory for...
I work directly with some customers, and, in general, consumers. We attend to some people, however I mostly attend directly to the employees of my company. We started using the product in 2018 and we use it for various purposes, including customizing it for our company's needs with optimized fields and additional sessions.
We use GLPI by Teclib as a basic ticketing tool. It helps us to manage end-user calls and tickets.
We use GLPI as the agent-based asset management. We can deploy the agent through Active Directory or software distribution policies and collect the results in GLPI, storing them in the database.