2020-07-05T15:50:32Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
  • 0
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What is your primary use case for Elastic APM?

How do you or your organization use this solution?

Please share with us so that your peers can learn from your experiences.

Thank you!

5
PeerSpot user
5 Answers
AR
Managing Director at Accenture
Real User
Top 20
2022-06-22T18:29:17Z
Jun 22, 2022

I use this product in projects that we do for other companies. We use the most updated version of the solution. We're using Elastic to get information for several points of observability and several projects and solutions. We're using it broadly in lots of systems. For each solution, we're defining the observability points and the data we want to capture in each point. We're deploying Elastic as the tool to capture the data in each of these points in these transactions, and then putting that in the database. It allows us to analyze not only the number of transactions and quantities, but also the business content of each payload of the transactions in order to have business KPIs, not just technical KPIs. We have more than 300 data capture points in several systems. This has been used by an IO monitoring team. We have two types of users: technical guys that are monitoring the stability of the systems where this tool is used, to see if we are having issues on the operation. This is the IO management team, and there are around 40 users. The second category is people related to business that are actually using this to capture business information, like the amount of transactions, credit sales, the average value of each operation, and things like that. In that sense, there are about 100 people looking at business dashboards. The use is much heavier with the first group. They are tuning systems and deploying new data capture points, etc. Although there are more people in the second group, they are using it more to get the information and use it for tech and business decisions, but they are not heavy users in that sense.

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MS
Solutions Architect at a computer software company with 1,001-5,000 employees
Real User
2022-02-23T15:03:46Z
Feb 23, 2022

We are using Elastic APM primarily for central logging.

AG
SDE-IV at a tech company with 1,001-5,000 employees
Real User
Top 10
2021-10-26T16:16:11Z
Oct 26, 2021

We basically use Elastic APM for our metrics to look at our performance. Whenever people say that there's a latency of more than a certain amount, then we just open this APM and see why exactly the latency is high. We can choose that data set, and then we can go deeper.

Steven Johnson - PeerSpot reviewer
Enterprise Monitoring / Data Protection Manager at a healthcare company with 1,001-5,000 employees
Real User
Top 20
2021-07-04T10:15:02Z
Jul 4, 2021

We use it for monitoring the application performance and development.

MC
Line Technical Agent at a comms service provider with 1,001-5,000 employees
Real User
Top 5
2020-07-05T15:50:32Z
Jul 5, 2020

The primary use case for our organization is handling login events. We also utilize it for some big data use cases.

Learn what your peers think about Elastic Observability. Get advice and tips from experienced pros sharing their opinions. Updated: December 2022.
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Please share with the community what you think needs improvement with Elastic APM. What are its weaknesses? What would you like to see changed in a future version?
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Our licensing model isn't a full one. We are in a less interesting model, so we do not have intelligence on it. We don't get system intelligence and machine learning models, however, I don't know if it is relevant to what we use the solution for. We don't have the platinum version. We are on the gold version. Our system intelligence and machine learning, and the other things regarding the competencies of everything, we have to build ourselves. It's not easy, as we are in West Africa and sometimes we do not have the relevant competencies. It takes time to get the skills we need to use the solution effectively. The solution would be better if it was capable of more automation, especially in a monitoring capacity or for the response to abnormalities.
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it_user434868 - PeerSpot reviewer
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Hi Everyone, What do you like most about Elastic APM? Thanks for sharing your thoughts with the community!
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MC
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Jul 5, 2020
The price is very less expensive compared to the other solutions.
Steven Johnson - PeerSpot reviewer
Enterprise Monitoring / Data Protection Manager at a healthcare company with 1,001-5,000 employees
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We use AppDynamics and Elastic. The reason why we're using Elastic APM is because of the license count. It's very favorable compared to AppDynamics. It's inexpensive; it's economical.
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