Licensing is still difficult to comprehend despite numerous improvements over the years and it is easy to incorrectly license the product. This should be improved. My advice is to do your licensing estimates very carefully. As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM). Don't forget the cost of maintenance and support starting in year two and onwards.
Responsable supervision at a tech services company with 201-500 employees
Real User
Mar 5, 2020
The solution itself is quite expensive. We did have to pay extra for technical support when we purchased the solution, however. It was included in the price.
Learn what your peers think about OpenText AI Operations Management. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
OpenText AI Operations Management excels in event correlation, integrating diverse systems, and centralizing dashboards for efficient alert management. It supports extensive analysis through its data lake and enhances operational management with seamless automation and integration.OpenText AI Operations Management is designed to consolidate monitoring inputs, enabling holistic analysis and faster root cause identification. Supporting compliance and vulnerability management, its role-based...
Licensing is still difficult to comprehend despite numerous improvements over the years and it is easy to incorrectly license the product. This should be improved. My advice is to do your licensing estimates very carefully. As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM). Don't forget the cost of maintenance and support starting in year two and onwards.
The solution itself is quite expensive. We did have to pay extra for technical support when we purchased the solution, however. It was included in the price.