What are some interesting ways/use cases that enterprises are using advanced and predictive analytics?
I'd love to hear about some examples of unique ways that businesses are using advanced analytics to improve business, create opportunities, or respond to client needs.
Some ways that are being used that I have experienced are for example:
- Begin collecting existing information from customer portals to process available information and analyze the needs of customers to rethink current service catalogs.
- Another way is to generate their content from the platforms in social networks to better target the content to achieve better opportunities to attract more customers.