2019-06-16T07:23:00Z

What advice do you have for others considering Zenoss Service Dynamics?

Julia Miller - PeerSpot reviewer
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PeerSpot user
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6 Answers

ClaudiaChen - PeerSpot reviewer
Real User
Top 10
2022-07-07T14:07:00Z
Jul 7, 2022

I'm not sure which version of Zenoss Service Dynamics my company is using because I don't use it for hands-on work. It's a solution I have for customers, but my company keeps the product updated with renewed license, so it's either the latest version or the version before it. My team has its instance, apart from the instance of other teams or departments, so thousands of people use Zenoss Service Dynamics in my company. Engineers and people in operations use the solution for onboarding devices and monitoring managed devices. As for deployment and maintenance, twenty people from IT handle that for the entire company. My advice to people looking into implementing the solution is that it's pretty good if you want to have a centralized monitoring system. It's good to use, but of course, different portals would have different features, so it would still depend on what you want. For my company, Zenoss Service Dynamics does its job, so I would recommend others to use it. I'm rating Zenoss Service Dynamics seven out of ten. It does its job and provides the functions and features for monitoring devices. You can configure it and integrate it, so it does its job, but some features can still be added to it or improved in it, so you can start monitoring different services from different service providers. My company just uses Zenoss Service Dynamics. It's not being sold by my company.

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Yacin  HATTAB - PeerSpot reviewer
Reseller
Top 5
2022-06-22T17:45:00Z
Jun 22, 2022

I'm a reseller. I don't use the solution personally. The technical feed is not my part. I'm just more the one who takes the meeting with the client and I leave the technical part to my partner. There are different deployment options. For the public sector, it's generally on-premise. The banking sector is usually on the cloud. It really depends on the environment of the clients or what kind of infrastructure they have. For the cloud, typically AWS or Azure is used. If you have a big environment, it's really the tool that is really suitable for your environment. However, if you have a small environment, it's useless. If you have one or two services, it's just too big. I'd rate the solution nine out of ten.

AP
Real User
2021-01-23T21:20:18Z
Jan 23, 2021

I'm using the latest, the most updated version of the solution. I'm an administrator of this solution within my organization. I would recommend this solution to other organizations. I'm a big believer in the product and I've even written papers on the solution. I'd rate the solution ten out of ten. I really do love the product.

TM
Real User
2020-03-18T06:06:00Z
Mar 18, 2020

Whenever a customer needs to monitor or manage multiple systems that need to be integrated into a single platform, and they need the cost to be very effective, I would recommend Zenoss. I have worked on Zenoss for big, commercial enterprises, with customers who have 20,000 employees , where I have to monitor 7,000 to 14,000 CIFs. I have also worked with customers who only have 16 VMs that I need to monitor.

FN
Real User
Top 10
2019-09-23T06:33:00Z
Sep 23, 2019

My advice for anyone who is implementing this solution is to have patience because the learning curve at the beginning is steep. It is the most flexible solution of this type, but it takes time to adapt. I would rate this solution a nine out of ten.

KH
Vendor
2019-06-16T07:23:00Z
Jun 16, 2019

Zenoss Service Dynamics is a good product. They need some sort of customer issue support from the company. Whatever they need to build, we have to think about using it. I'll give Zenoss Service Dynamics a ten out of ten.

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