If you were talking to someone whose organization is considering Zenoss Service Dynamics, what would you say?
How would you rate it and why? Any other tips or advice?
I'm using the latest, the most updated version of the solution. I'm an administrator of this solution within my organization. I would recommend this solution to other organizations. I'm a big believer in the product and I've even written papers on the solution. I'd rate the solution ten out of ten. I really do love the product.
Whenever a customer needs to monitor or manage multiple systems that need to be integrated into a single platform, and they need the cost to be very effective, I would recommend Zenoss. I have worked on Zenoss for big, commercial enterprises, with customers who have 20,000 employees , where I have to monitor 7,000 to 14,000 CIFs. I have also worked with customers who only have 16 VMs that I need to monitor.
My advice for anyone who is implementing this solution is to have patience because the learning curve at the beginning is steep. It is the most flexible solution of this type, but it takes time to adapt. I would rate this solution a nine out of ten.
Zenoss Service Dynamics is a good product. They need some sort of customer issue support from the company. Whatever they need to build, we have to think about using it. I'll give Zenoss Service Dynamics a ten out of ten.