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2019-11-21T10:01:00Z

What advice do you have for others considering Trend Micro Smart Protection?


If you were talking to someone whose organization is considering Trend Micro Smart Protection, what would you say?

How would you rate it and why? Any other tips or advice?

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1414 Answers

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Top 5LeaderboardReal User

We're implementors. I'd rate the solution at an eight out of ten. It's been pretty well received so far. The capabilities are quite good. I'd recommend the solution to others.

2021-05-25T13:38:29Z
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Top 10Reseller

As a reseller, I would advise new users not to get the license directly. It's better to get it through value-added resellers who have some information, recommendations, and the appropriate settings that best suit the application. On a scale from one to ten, I would give Trend Micro Smart Protection a six.

2021-04-03T15:35:29Z
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Top 10Real User

The suitability of this product depends on the scenario. There are many similar products on the market right now, and everybody is evaluating them based on their own needs. That said, this is a good product and it is worth having a look at. I would rate this solution a six out of ten.

2020-12-22T22:05:15Z
author avatar
Top 10Real User

We're just a customer. We don't have a business relationship with Trend Micro. Trend Micro may be planning to launch a new product called Apex or Alex in January. However, right now, we are using the most current version of the solution which was launched in July. This version is compatible with Windows 10. We actually waited for this release to happen due to the fact that the previous versions of Trend Micro were not compatible with the latest Windows so we couldn't upgrade our Windows clients. We waited nearly three months, or maybe two months, so we would be able to upgrade our clients' Windows builds to the latest version, and ensure everything was compatible. We have a management server that manages the licenses and the number of computers and the deployment and management of computers. It companies are considering the solution, it's a good idea to do a virtual benchmark. I wasn't sure that Trend Micro was a good solution, so I ran a benchmark. I had prior experience with Symantec Endpoint Protection, and also Panda software- the Panda Security Cloud Version. BI found that Trend Micro was very reliable in terms of when we did the benchmark on the software, on the licenses, on the management side, and the admin solution overhead. Considering the trade sanctions and all the complications we have in Iran, I found Trend Micro to be compatible with those sanctions as well, as it's a Japanese company and they are not using any technology developed in U.S. It was a sanction-compliant solution as well. In terms of the cost, you could buy the license for three years or five years. It was almost hassle-free to get the new party license for three years. You don't need to pay for any license renewal every year. It's very straightforward and usable. In terms of administration, the liability is better than Panda, Sophos, and Symantec. With Symantec, it's a U.S. product, therefore we couldn't use it in Iran anyway. Overall, I would rate the solution eight out of ten. However, with the embargo, there isn't as much competition in the market right now. We don't have too many options.

2020-11-07T00:06:25Z
author avatar
Top 10Reseller

In Saudi Arabia, we are only selling on-premises models. The customers mostly request for the on-premises model, not the cloud model, due to the regulation issues. As per government regulations, we cannot send our data to anything outside Saudi Arabia. That's why the possibility is only to use on-premises products. Trend Micro Smart Protection is basically the number one endpoint protection platform that I propose to my customers. As a solution architect, I would recommend Trend Micro Smart Protection. I would rate Trend Micro Smart Protection a nine out of ten. It just needs more integration and more explanation about the product.

2020-10-13T07:21:30Z
author avatar
Top 10Consultant

I would recommend this solution to my customers. Symantec requires many agents for different modules but this only requires one agent. I would rate it an eight out of ten. It's not perfect, it has room for improvement.

2020-04-26T06:32:00Z
author avatar
Top 5LeaderboardReseller

There was a big gap in the availability of this product in Pakistan from 2009 to 2017. There was simply no presence of Trend Micro. In 2017, they hired people and they started a local distributor that included a technical team. With the backend support here, it has strengthened the market. When we demonstrate this solution to potential clients, we conduct the demo on the cloud. However, we leave the option to them whether they want an on-premises or cloud-based deployment. Organizations and banks in the financial sector in Pakistan generally do not use cloud-based solutions at this time. That said, my advice for anybody who is implementing this solution is to use a cloud-based deployment. It is much easier to administer because you have access to the dashboard from anywhere at any time. Also, if it happens that they do require technical support then it is easier to give access to the vendor's support team. Otherwise, it will take longer to resolve the issue. Nothing is perfect and there is always room for improvement. I would rate this solution an eight out of ten.

2020-03-23T06:14:21Z
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Top 10Real User

I would recommend the solution. I'd rate it nine out of ten. I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us.

2020-03-16T06:56:08Z
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Top 10Real User

In terms of advice to other users, because there are so many products out there, I would caution anyone to do a thorough POC. It would be helpful. Once a company is hands-on with it, they will begin to understand a lot about the product. Demos are very limiting. Currently, I'm looking at and trying out other solutions as we've moved away from this one. I'd rate the solution seven out of ten.

2020-02-20T06:38:01Z
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Top 10Real User

We have about 3,000 people in our company, and of that, about 2,800 are on the solution. I'd rate the solution ten out of ten. Right now, we anticipate the solution will work well with different vendors. However, this is still a big question for us, as our infrastructure is Cisco, and they provide us with integrations for visibility, connector response threads, etc. At this point, we're considering switching entirely over from Trend Micro to Cisco because we have so much on Cisco already. Our management will ultimately decide on the direction the company decides to go.

2020-02-16T08:27:45Z
author avatar
Top 10Real User

I would recommend this solution. I would rate this solution an eight out of ten.

2020-02-12T08:38:13Z
author avatar
Top 5Consultant

I recommend this product as it can be first line of defense for any organization with excellent features, like behavior monitoring, machine learning, and others... Overall, this product is very good, although there is still room for improvement. I would rate this solution a nine out of ten.

2020-01-22T12:44:00Z
author avatar
Real User

I'm not sure which version of the solution we are currently using (I believe it was the last one), but when we sign on for the next year, we were going over to the Apex version. We use the on-premises deployment model. We're happy with the solution and can advise others to use it, but there are other good solutions out there as well. I'd rate the solution eight out of ten.

2019-11-27T05:42:00Z
author avatar
Real User

We've been using the solution for about ten years, although it was under a different name originally. We mostly use the on-premises deployment model but do have a few cloud deployments as well. I'd advise others to try it. There are trial versions you can try if you are curious. We tested it and we were able to check for ourselves if it suited our needs. There are a lot of solutions, and quite a lot of options and for us, but this one is the perfect one for us. I'd rate the solution nine out of ten.

2019-11-21T10:01:00Z
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