The overall ability of Infrascale Backup & Disaster Recovery to restore data is wonderful; I've been doing this for a long time, and I've had to do it manually for other clients in the past, which is very time-consuming and could bog down a computer. Since I found Infrascale Backup & Disaster Recovery, it's really nice that I don't have to worry about that anymore. Infrascale Backup & Disaster Recovery does not require much time as its competitors; it automatically updates everything, which is really nice. I used to spend Mondays just doing backups, and that has totally freed up the whole day for me. The data restoration with Infrascale Backup & Disaster Recovery is quick; it's a couple of buttons, and you get your data back. Restoring with Infrascale Backup & Disaster Recovery is almost just like looking in your drive on your computer—just go right in there, and there it is; there's the old data, restore, done. I do not use any other Infrascale Backup & Disaster Recovery products. I would rate this product a ten out of ten.
The dashboard of Infrascale Backup & Disaster Recovery has evolved significantly. Initially, there were some misunderstandings about its functionality, but the current interface is much more intuitive and easier to read. The ability to recover data from any point in time is crucial for our company, and we recently completed a successful exercise six weeks ago. The speed of their restore functionality is impressive, with only minimal latency noticed in larger practices. We also use their ICB (Internet Computer Backup) program alongside the disaster recovery solution. These systems operate independently, with ICB handling data backup and the CFAs managing both data backup and total imaging. Regarding pricing, Infrascale Backup & Disaster Recovery offers excellent value. The combination of quality, service, and support justifies the cost. When considering this solution, it's important to look beyond just pricing and consider the quality of people, product, and response time. I would rate it a ten out of ten.
We cannot restore data from any point in time. Depending on the schedule we have set up, after a certain amount of time, backups are consolidated into a quarterly or yearly format. For instance, this doesn't let me restore something from December 31st, 2022, because that might be rolled up into a quarterly backup. The Office 365 backup they had was a white-labeled product from another company, which I did not appreciate. Now, I'm using different products for Office 365 backup because Infrascale's endpoint backup is just not on par with other solutions available on the market. Overall, I would rate Infrascale Backup & Disaster Recovery a nine out of ten.
Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there. I would rate Infrascale Backup & Disaster Recovery a ten out of ten.
When it comes to Infrascale’s flexibility or capability to change based on organizational needs, a smaller company is more agile and more nimble to change. Some organizations prefer to work with companies of this size because they know that if they have any issues with the product, product release, patches, or fixes, they could get resolved much quicker than working with the larger companies where unless you spend multi-million dollars, they will not pay much attention to you. Those are positive things for Infrascale. The speed of recovery depends on many factors, such as the network bandwidth and how busy the appliances or systems are to which you are trying to recover a file. All of those factors could impact the recovery time. If you have mission-critical applications, you need an environment that makes recovery of data very quick so you can get your business up and running quickly. Overall, I would rate Infrascale Backup & Disaster Recovery a nine out of ten.
Learn what your peers think about Infrascale Backup & Disaster Recovery. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.
Consultant at a comms service provider with 11-50 employees
Consultant
Nov 16, 2021
My advice would be to really understand the cost of downtime to your business. That's the first "port of call." You've got to understand the financial cost of not being able to operate the business. That's the way I can actually put a price point on a situation where they are down for five minutes or an hour, in a very crude calculation based on how much they're paying their staff per hour. I then tell them that if their system were to go down for however long, this is how long it would take me to get it back up, saving those costs I calculated for them, as well as possible intangible losses. That's very important because it's all about the bottom dollar. The speed of the solution’s restore functionality is a 3.5 or four out of 5. So far, we have not really had to put it under a lot of pressure. There hasn't been a situation where a good number of servers have gone down at any one point, to test the load versus performance. But when I have used it in the past, for one server for a small client, it has worked very well. I would rate the time it takes Infrascale to deliver a boot-ready failover in a disaster recovery situation as a four out of five, because of the manual effort required to make the switch and fire up the failover system. It's not high-availability, which would be automated.
Make sure you do a true apples to apples comparison. A lot of times, especially with some product lines that don't offer the full suite, you have to kind of either plug it into your own cloud replication or hardware. Those solutions are not factoring in other components, in terms of cost of ownership. If you are just looking at what the backup licensing is costing, then it is not really a 100% comparison, especially if you look at only a portion or percentage of it versus the entire solution. You should make sure that you are adding in all the additional costs. We are changing our infrastructure deployment. Our goal is always to look for new clients to deploy to. I would definitely give Infrascale 10 out of 10.
Infrascale is the best way to use a backup disaster recovery for your business, be it small or big. You have so much control and you can ration your storage any way you want. There's no one holding you back. If you want to add or decrease, it takes seconds. You will log in, you decrease their amount, away you go. Do you need to get something? Reset a password? Away you go. It's a very handy tool. You don't have to call. I never have to call Infrascale for anything really. I think I called them two or three times in four years. If you want something that works and is reliable, here it is. I would rate it a 10 out of 10. The software just works perfectly. I'm not going to say anything bad about the software because they make me money.
I don't think you could do much better than using Infrascale. It's really a no-brainer, with the lack of "throats to choke." You go to one vendor for a problem, you go to one support team. You go to one vendor for any licensing problems. They provide solutions, whether in the cloud, physical, or virtual, and one dashboard to manage it all. The biggest lesson I have learned from using the solution is that backups can be easy. It meets all my needs. The reporting is good, it has encryption in transit, encryption at rest. The ease of use is there.
IT Manager at a healthcare company with 51-200 employees
Real User
Jun 25, 2021
I'm using SentinelOne for my antivirus malware stuff. They're one of the best in the industry. I don't have a lot of events where I need to pull from backup or recover. I just needed a system that I could use to back up my remote users. I'm not too concerned with Infrascale's malware detection stuff. It was one of those fancy little things they throw-in. As far as the time it would take for a boot-ready failover, it would have zero effect on my operations. My stuff is 100 percent cloud-based, including my EMR, Outlook, and Teams. But I'm utilizing 95 percent of what Infrascale offers, for the package I bought. Overall, I set it up, configured it, deployed it, and walked away from it. It just chugs away happily.
My advice for anybody researching this type of solution is to consider what it is that you need to have backed up. I would recommend this solution for those who are backing up documents for Windows or Mac. However, for Linux machines, this solution will not work. It only works with virtual appliances. The experience that we have had with this product is generally good. We've been able to restore files when we've needed to. The problem is that sometimes you can use a lot of the bandwidth to upload files. I don't know what the compression is like, compared to others, but I've seen it slow down our connection a bit when it does backups. I would rate this solution an eight out of ten.
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.
SaaS BACKUP
Protect Microsoft 365, Google Workspace, Box,...
The overall ability of Infrascale Backup & Disaster Recovery to restore data is wonderful; I've been doing this for a long time, and I've had to do it manually for other clients in the past, which is very time-consuming and could bog down a computer. Since I found Infrascale Backup & Disaster Recovery, it's really nice that I don't have to worry about that anymore. Infrascale Backup & Disaster Recovery does not require much time as its competitors; it automatically updates everything, which is really nice. I used to spend Mondays just doing backups, and that has totally freed up the whole day for me. The data restoration with Infrascale Backup & Disaster Recovery is quick; it's a couple of buttons, and you get your data back. Restoring with Infrascale Backup & Disaster Recovery is almost just like looking in your drive on your computer—just go right in there, and there it is; there's the old data, restore, done. I do not use any other Infrascale Backup & Disaster Recovery products. I would rate this product a ten out of ten.
The dashboard of Infrascale Backup & Disaster Recovery has evolved significantly. Initially, there were some misunderstandings about its functionality, but the current interface is much more intuitive and easier to read. The ability to recover data from any point in time is crucial for our company, and we recently completed a successful exercise six weeks ago. The speed of their restore functionality is impressive, with only minimal latency noticed in larger practices. We also use their ICB (Internet Computer Backup) program alongside the disaster recovery solution. These systems operate independently, with ICB handling data backup and the CFAs managing both data backup and total imaging. Regarding pricing, Infrascale Backup & Disaster Recovery offers excellent value. The combination of quality, service, and support justifies the cost. When considering this solution, it's important to look beyond just pricing and consider the quality of people, product, and response time. I would rate it a ten out of ten.
We cannot restore data from any point in time. Depending on the schedule we have set up, after a certain amount of time, backups are consolidated into a quarterly or yearly format. For instance, this doesn't let me restore something from December 31st, 2022, because that might be rolled up into a quarterly backup. The Office 365 backup they had was a white-labeled product from another company, which I did not appreciate. Now, I'm using different products for Office 365 backup because Infrascale's endpoint backup is just not on par with other solutions available on the market. Overall, I would rate Infrascale Backup & Disaster Recovery a nine out of ten.
Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there. I would rate Infrascale Backup & Disaster Recovery a ten out of ten.
When it comes to Infrascale’s flexibility or capability to change based on organizational needs, a smaller company is more agile and more nimble to change. Some organizations prefer to work with companies of this size because they know that if they have any issues with the product, product release, patches, or fixes, they could get resolved much quicker than working with the larger companies where unless you spend multi-million dollars, they will not pay much attention to you. Those are positive things for Infrascale. The speed of recovery depends on many factors, such as the network bandwidth and how busy the appliances or systems are to which you are trying to recover a file. All of those factors could impact the recovery time. If you have mission-critical applications, you need an environment that makes recovery of data very quick so you can get your business up and running quickly. Overall, I would rate Infrascale Backup & Disaster Recovery a nine out of ten.
I would rate Infrascale Backup & Disaster Recovery a nine out of ten.
My advice would be to really understand the cost of downtime to your business. That's the first "port of call." You've got to understand the financial cost of not being able to operate the business. That's the way I can actually put a price point on a situation where they are down for five minutes or an hour, in a very crude calculation based on how much they're paying their staff per hour. I then tell them that if their system were to go down for however long, this is how long it would take me to get it back up, saving those costs I calculated for them, as well as possible intangible losses. That's very important because it's all about the bottom dollar. The speed of the solution’s restore functionality is a 3.5 or four out of 5. So far, we have not really had to put it under a lot of pressure. There hasn't been a situation where a good number of servers have gone down at any one point, to test the load versus performance. But when I have used it in the past, for one server for a small client, it has worked very well. I would rate the time it takes Infrascale to deliver a boot-ready failover in a disaster recovery situation as a four out of five, because of the manual effort required to make the switch and fire up the failover system. It's not high-availability, which would be automated.
Make sure you do a true apples to apples comparison. A lot of times, especially with some product lines that don't offer the full suite, you have to kind of either plug it into your own cloud replication or hardware. Those solutions are not factoring in other components, in terms of cost of ownership. If you are just looking at what the backup licensing is costing, then it is not really a 100% comparison, especially if you look at only a portion or percentage of it versus the entire solution. You should make sure that you are adding in all the additional costs. We are changing our infrastructure deployment. Our goal is always to look for new clients to deploy to. I would definitely give Infrascale 10 out of 10.
Infrascale is the best way to use a backup disaster recovery for your business, be it small or big. You have so much control and you can ration your storage any way you want. There's no one holding you back. If you want to add or decrease, it takes seconds. You will log in, you decrease their amount, away you go. Do you need to get something? Reset a password? Away you go. It's a very handy tool. You don't have to call. I never have to call Infrascale for anything really. I think I called them two or three times in four years. If you want something that works and is reliable, here it is. I would rate it a 10 out of 10. The software just works perfectly. I'm not going to say anything bad about the software because they make me money.
I don't think you could do much better than using Infrascale. It's really a no-brainer, with the lack of "throats to choke." You go to one vendor for a problem, you go to one support team. You go to one vendor for any licensing problems. They provide solutions, whether in the cloud, physical, or virtual, and one dashboard to manage it all. The biggest lesson I have learned from using the solution is that backups can be easy. It meets all my needs. The reporting is good, it has encryption in transit, encryption at rest. The ease of use is there.
I'm using SentinelOne for my antivirus malware stuff. They're one of the best in the industry. I don't have a lot of events where I need to pull from backup or recover. I just needed a system that I could use to back up my remote users. I'm not too concerned with Infrascale's malware detection stuff. It was one of those fancy little things they throw-in. As far as the time it would take for a boot-ready failover, it would have zero effect on my operations. My stuff is 100 percent cloud-based, including my EMR, Outlook, and Teams. But I'm utilizing 95 percent of what Infrascale offers, for the package I bought. Overall, I set it up, configured it, deployed it, and walked away from it. It just chugs away happily.
My advice for anybody researching this type of solution is to consider what it is that you need to have backed up. I would recommend this solution for those who are backing up documents for Windows or Mac. However, for Linux machines, this solution will not work. It only works with virtual appliances. The experience that we have had with this product is generally good. We've been able to restore files when we've needed to. The problem is that sometimes you can use a lot of the bandwidth to upload files. I don't know what the compression is like, compared to others, but I've seen it slow down our connection a bit when it does backups. I would rate this solution an eight out of ten.