I would recommend this solution to anyone looking for a cost-effective solution for software and POS monitoring and would rate this solution an eight out of ten.
We have our system configured for location-based dashboards, as opposed to the role-based option. My advice for anybody who is looking into implementing this tool is that it can be used easily, and the compatibility with other products is good, but it has to be carefully configured based on your requirements. That will give you the best opportunity to properly utilize it. Overall, this is a good tool from my perspective. We use it very extensively and productively to overcome problems and understand issues such as link availability, bandwidth utilization, and the nature of our network traffic. I would rate this solution a nine out of ten.
GTM Manager at a computer software company with 201-500 employees
Real User
Jul 20, 2021
Before we had this tool, we had to invest a lot on ServiceNow, which is 10 times the cost. I had a bashing from my higher ups, "Why was this tool not being evaluated well before?" The answer was because we always go for brands that are costly. That is something I learned from this particular product. There are companies who sell at lesser cost with good new features. I would rate this solution as eight out of 10.
I don't regularly log in to look at the dashboards. If I get an alert that a link is down then I go in to check but otherwise, I don't normally log into the system. I don't currently make use of the AI capabilities. This is a product that I can recommend to others. It is simple to use and the trigger point is good. The backup, restore, and comparison features are all good. I would rate this solution an eight out of ten.
We don't use Infraon IMS to automatically trigger processes to help resolve issues when it detects compliance violations, but we have triggered reports. We don't want any automation as of now, so we are only using manual intervention to take any actions. We need to be sure about our workflows. Once the actions are tried and tested then we will put in the automation. The biggest lesson I have learned is around the consolidation of all our NOC and ITSM requirements in a single solution. We were only looking for an NMS solution, but they provided us with a workflow, automation, a ticketing system, and an incident management system. It has been a revelation for us. Overall, it's a wonderful one-stop ITSM solution for infrastructure.
Owner at a tech services company with 11-50 employees
Real User
Feb 23, 2021
I don't require a technical team. I only require a team of two people for monitoring. I would recommend Everest IMS to others. On a scale from one to ten, I would rate Everest IMS a nine.
I would recommend Everest IMS because it is a very stable product and works perfectly after the initial configuration. It lacked a module to manage the changes and configurations. We needed this module to obey the user guidelines given by the Reserve Bank of India and record the changes by using MCP, which is a submodule of Everest IMS. This module has just come out. It is a paid module. We haven't used it yet. I would rate Everest IMS an eight out of ten.
Infraon IMS offers network monitoring with real-time dashboards, customizable GUIs, and integrated tools, supporting device management and workflow automation efficiently.
Infraon IMS delivers stable performance with features tailored for easy customization and detailed network management. Users benefit from real-time monitoring through role-based dashboards and integrated ticketing tools. However, improvements in reporting, GUI usability, and AI integration are needed. Challenges include...
I would recommend this solution to anyone looking for a cost-effective solution for software and POS monitoring and would rate this solution an eight out of ten.
We have our system configured for location-based dashboards, as opposed to the role-based option. My advice for anybody who is looking into implementing this tool is that it can be used easily, and the compatibility with other products is good, but it has to be carefully configured based on your requirements. That will give you the best opportunity to properly utilize it. Overall, this is a good tool from my perspective. We use it very extensively and productively to overcome problems and understand issues such as link availability, bandwidth utilization, and the nature of our network traffic. I would rate this solution a nine out of ten.
Before we had this tool, we had to invest a lot on ServiceNow, which is 10 times the cost. I had a bashing from my higher ups, "Why was this tool not being evaluated well before?" The answer was because we always go for brands that are costly. That is something I learned from this particular product. There are companies who sell at lesser cost with good new features. I would rate this solution as eight out of 10.
I don't regularly log in to look at the dashboards. If I get an alert that a link is down then I go in to check but otherwise, I don't normally log into the system. I don't currently make use of the AI capabilities. This is a product that I can recommend to others. It is simple to use and the trigger point is good. The backup, restore, and comparison features are all good. I would rate this solution an eight out of ten.
We don't use Infraon IMS to automatically trigger processes to help resolve issues when it detects compliance violations, but we have triggered reports. We don't want any automation as of now, so we are only using manual intervention to take any actions. We need to be sure about our workflows. Once the actions are tried and tested then we will put in the automation. The biggest lesson I have learned is around the consolidation of all our NOC and ITSM requirements in a single solution. We were only looking for an NMS solution, but they provided us with a workflow, automation, a ticketing system, and an incident management system. It has been a revelation for us. Overall, it's a wonderful one-stop ITSM solution for infrastructure.
I don't require a technical team. I only require a team of two people for monitoring. I would recommend Everest IMS to others. On a scale from one to ten, I would rate Everest IMS a nine.
I would recommend Everest IMS because it is a very stable product and works perfectly after the initial configuration. It lacked a module to manage the changes and configurations. We needed this module to obey the user guidelines given by the Reserve Bank of India and record the changes by using MCP, which is a submodule of Everest IMS. This module has just come out. It is a paid module. We haven't used it yet. I would rate Everest IMS an eight out of ten.