2020-09-16T08:18:39Z
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
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What advice do you have for others considering Infraon IMS?

If you were talking to someone whose organization is considering Infraon IMS, what would you say?

How would you rate it and why? Any other tips or advice?

7
PeerSpot user
7 Answers
PK
Sales Manager at cmsit services
Real User
2022-02-17T09:01:00Z
Feb 17, 2022

I would recommend this solution to anyone looking for a cost-effective solution for software and POS monitoring and would rate this solution an eight out of ten.

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Srinivasa Molguri - PeerSpot reviewer
Networking Head at Birla Corporation Ltd
Real User
Top 10
2021-12-01T13:39:00Z
Dec 1, 2021

We have our system configured for location-based dashboards, as opposed to the role-based option. My advice for anybody who is looking into implementing this tool is that it can be used easily, and the compatibility with other products is good, but it has to be carefully configured based on your requirements. That will give you the best opportunity to properly utilize it. Overall, this is a good tool from my perspective. We use it very extensively and productively to overcome problems and understand issues such as link availability, bandwidth utilization, and the nature of our network traffic. I would rate this solution a nine out of ten.

HP
GTM Manager at Sensiple
Real User
Top 20
2021-07-20T21:04:00Z
Jul 20, 2021

Before we had this tool, we had to invest a lot on ServiceNow, which is 10 times the cost. I had a bashing from my higher ups, "Why was this tool not being evaluated well before?" The answer was because we always go for brands that are costly. That is something I learned from this particular product. There are companies who sell at lesser cost with good new features. I would rate this solution as eight out of 10.

MP
System Administrator at Toyota Systems Corp
Real User
2021-06-29T22:04:00Z
Jun 29, 2021

I don't regularly log in to look at the dashboards. If I get an alert that a link is down then I go in to check but otherwise, I don't normally log into the system. I don't currently make use of the AI capabilities. This is a product that I can recommend to others. It is simple to use and the trigger point is good. The backup, restore, and comparison features are all good. I would rate this solution an eight out of ten.

AashishGiri - PeerSpot reviewer
Chief Technology Officer at Leads Innovation
Reseller
Top 10
2021-05-14T04:48:00Z
May 14, 2021

We don't use Infraon IMS to automatically trigger processes to help resolve issues when it detects compliance violations, but we have triggered reports. We don't want any automation as of now, so we are only using manual intervention to take any actions. We need to be sure about our workflows. Once the actions are tried and tested then we will put in the automation. The biggest lesson I have learned is around the consolidation of all our NOC and ITSM requirements in a single solution. We were only looking for an NMS solution, but they provided us with a workflow, automation, a ticketing system, and an incident management system. It has been a revelation for us. Overall, it's a wonderful one-stop ITSM solution for infrastructure.

PA
Owner at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
2021-02-23T13:54:12Z
Feb 23, 2021

I don't require a technical team. I only require a team of two people for monitoring. I would recommend Everest IMS to others. On a scale from one to ten, I would rate Everest IMS a nine.

Learn what your peers think about Infraon IMS. Get advice and tips from experienced pros sharing their opinions. Updated: November 2022.
655,774 professionals have used our research since 2012.
Nitin Kadam - PeerSpot reviewer
Owner at Future Communications
Real User
2020-09-16T08:18:39Z
Sep 16, 2020

I would recommend Everest IMS because it is a very stable product and works perfectly after the initial configuration. It lacked a module to manage the changes and configurations. We needed this module to obey the user guidelines given by the Reserve Bank of India and record the changes by using MCP, which is a submodule of Everest IMS. This module has just come out. It is a paid module. We haven't used it yet. I would rate Everest IMS an eight out of ten.

Related Questions
it_user434868 - PeerSpot reviewer
Senior Director of Delivery at a tech services company with 51-200 employees
Mar 31, 2021
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
See 2 answers
PA
Owner at a tech services company with 11-50 employees
Feb 23, 2021
The price is much better than SolarWinds. We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year.
Abhirup Sarkar - PeerSpot reviewer
Director, Middle East, East India & SAARC at DMX Technologies
Mar 31, 2021
Licensing is fairly simple being device-based with certain add-on modules for optional additional features like Configuration Management, Log Collection etc. This allows maximum usage of the purchased licenses. 
Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot (formerly IT Central Station)
Feb 17, 2022
Hi, We all know it's really hard to get good pricing and cost information. Please share what you can so you can help your peers.
2 out of 5 answers
PA
Owner at a tech services company with 11-50 employees
Feb 23, 2021
The price is much better than SolarWinds. We pay for a number of devices on the accounts and since it is on-premises, we pay the maintenance charges for the year.
AashishGiri - PeerSpot reviewer
Chief Technology Officer at Leads Innovation
May 14, 2021
The pricing is reasonable, given the features that they provide. There have not been any additional costs beyond the standard fees.
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