Quality Management Office (QMO) Manager at a comms service provider with 10,001+ employees
Real User
2021-07-02T19:12:42Z
Jul 2, 2021
I am the end user. I have a contract to provide testing for customers, however, ultimately the owner of the tool is the customer. For this reason, we're not direct customers. I'd rate the solution at a nine out of ten. I don't like to put 10 due to the fact that I'm sure that something can be improved. That said, if the customer gave me the option to select a product, I'd select SpiraTeam over other tools. The facilities of the tool are more or less the same as the facilities of the ALM or other tools that are in the market. However, the customer support from Inflectra makes you feel like they are working with you. That is the gap in the quality that other options lack. They fix any issue very quickly.
Quality Management Office (QMO) Manager at a comms service provider with 10,001+ employees
Real User
2020-11-15T06:34:10Z
Nov 15, 2020
We are an integrator. We use the tools of Inflectra to integrate into other big solutions. For training for the government, we created something to provide certification in testing, and in terms of Inflectra, we have asked for sponsorship of that training. They give us SpiraTeam on the cloud with free access for the pupils and the robot Rapise too. That way, we can give people training for one year. We test engineers in theory, expertise, and techniques or methodologies used in SpiraTeam and Rapise. Then at this moment, we have nearly 1,000 pupils a year and those pupils, after they obtain the certificate with the Ministry of Education of Argentina (and signed by Inflectra). It's an initiative between the government of the city of Buenos Aires and the Inflectra Corporation. Inflectra gives us the facility to use all the tools. After the pupils obtain the certificate, in general, they obtain their first job in IBM, Accenture, or in any organization using Inflectra. Many companies in telecommunication are looking to change their management tool and to move all their solutions to Inflectra solution using the SpiraTeam and Rapise for testing automation. We're using the latest version of the solution, as it's on the cloud and consistently updates itself. Overall, I would rate the solution ten out of ten.
Application Lifecycle Management (ALM) is a systematic approach to managing the development and delivery of software applications. It encompasses all aspects of the software development process, from requirements gathering to deployment and maintenance.
I am the end user. I have a contract to provide testing for customers, however, ultimately the owner of the tool is the customer. For this reason, we're not direct customers. I'd rate the solution at a nine out of ten. I don't like to put 10 due to the fact that I'm sure that something can be improved. That said, if the customer gave me the option to select a product, I'd select SpiraTeam over other tools. The facilities of the tool are more or less the same as the facilities of the ALM or other tools that are in the market. However, the customer support from Inflectra makes you feel like they are working with you. That is the gap in the quality that other options lack. They fix any issue very quickly.
We are an integrator. We use the tools of Inflectra to integrate into other big solutions. For training for the government, we created something to provide certification in testing, and in terms of Inflectra, we have asked for sponsorship of that training. They give us SpiraTeam on the cloud with free access for the pupils and the robot Rapise too. That way, we can give people training for one year. We test engineers in theory, expertise, and techniques or methodologies used in SpiraTeam and Rapise. Then at this moment, we have nearly 1,000 pupils a year and those pupils, after they obtain the certificate with the Ministry of Education of Argentina (and signed by Inflectra). It's an initiative between the government of the city of Buenos Aires and the Inflectra Corporation. Inflectra gives us the facility to use all the tools. After the pupils obtain the certificate, in general, they obtain their first job in IBM, Accenture, or in any organization using Inflectra. Many companies in telecommunication are looking to change their management tool and to move all their solutions to Inflectra solution using the SpiraTeam and Rapise for testing automation. We're using the latest version of the solution, as it's on the cloud and consistently updates itself. Overall, I would rate the solution ten out of ten.