My advice for others looking into using Everbridge Mass Notification is to know what your plans are for using the tool and make sure everyone has an agreement on that. Identify who your users are going to be and make sure that you let all the staff know how the messages are going to be coming and what the sources are, such as the phone numbers and email addresses, and let staff know they need to add them to their devices. Otherwise, they may end up going into spam and they would not get the actual message during an event. I would rate this product a 9 out of 10.
I would rate Everbridge Mass Notification a nine on a scale of one to ten. I give it a nine because it is very good compared to its competitor products, and it is a very reliable service. Regarding Everbridge Mass Notification's AI capabilities, I think its accuracy and reliability of output are fairly accurate. However, pulling from social media always has the risk of inaccurate information, but other than that, it is fairly accurate. My advice for others looking into using Everbridge Mass Notification is that I highly recommend it. My overall review rating for Everbridge Mass Notification is nine out of ten.
The critical event alert has helped the team analyze how many are in the safer zone or if someone is in trouble and if someone really needs help or how many employees are in that critical region and what the criticality of the event is using Everbridge Mass Notification. This is one of the best features to add. Everbridge Mass Notification has saved time and has been helpful for the employees who needed the information most. I have not seen Everbridge Mass Notification downtime having an issue, so it was pretty reliable and I recommend any organization to use Everbridge Mass Notification. I would recommend using Everbridge Mass Notification to anyone who wanted to use it for mass notification because it is one of the best applications which is accurate in providing the information and data that we wanted to convey to the employees who are working. I would rate this product an eight out of ten.
Chief Information Officer at a government with 201-500 employees
Real User
Feb 17, 2023
I rate the solution nine out of ten; there's always room for improvement. The main pain point we experienced before using the solution was the difficulty in reaching out to staff in the way that was most effective for them. It was more challenging to get messages out and made us less effective overall. Using multiple products from the same vendor helps with potential integration and ease of use. Having multiple Everbridge products affects the learning curve when implementing subsequent solutions, but we don't have any data on time saved because the integration is very new. The products are well integrated. Using Mass Notification and Urgent Desktop creates efficiencies. I recommend Mass Notification; it's a great product, the implementation is easy, and it's effective.
IT Applications Specialist at a healthcare company with 1,001-5,000 employees
Real User
Oct 7, 2022
It's gotten the job done and that's why we've kept it. It just does what it needs to do as far as alerting people goes. Especially in our department, if we have major or critical downtimes, Everbridge is how our health system is alerted. There are people who rarely check their emails and this is the tool that gets the job done when it comes to communication. Multiple Solutions - One Vendor ------------------------------- It's preferable to use multiple products from the same vendor because there are cost savings involved when you do that. It's better to have one line for support instead of having to reach out to three different vendors. It's ideal to utilize one vendor for everything, if the solutions work. Using multiple features from Everbridge helped our organization with cost savings, at the time. It also created efficiencies at the time because we could go to the administrative dashboard if someone had an issue with passwords or needed a reset. There was just one dashboard and we could choose what we needed to do or where we wanted to go.
Learn what your peers think about Everbridge Mass Notification. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.
IT Resiliency Consultant at a manufacturing company with 10,001+ employees
Real User
Sep 21, 2020
On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution as an eight or nine-out-of-ten. I say that after reviewing some of the other products on the market. I have not been able to find anything that is decidedly better. The advice that I would give to others looking into implementing this product is that I would definitely recommend it for many organizations that do not need a global solution. If they do not need multiple language capabilities, it is something that can be deployed very quickly and it is a very good product. It needs some language tweaking. A good example of the limitations would be that online training is not available in multiple languages. Additional features that I would like to see in the next release of the Everbridge Mass Notification is really, mostly, additional language support. Also, there is one piece within the software that is called Scenarios which could be more fine-tuned. It currently needs some work to improve that functionality.
Everbridge Mass Notification provides efficient communication tools for emergencies with features like predefined templates and geolocation. It integrates with Everbridge's Visual Command Center, ensuring organizations can deliver messages across platforms.Everbridge Mass Notification is a versatile communication system for emergencies such as natural disasters, safety incidents, and outages. It employs geolocation and intuitive reporting tools to deliver precise messages using templates and...
My advice for others looking into using Everbridge Mass Notification is to know what your plans are for using the tool and make sure everyone has an agreement on that. Identify who your users are going to be and make sure that you let all the staff know how the messages are going to be coming and what the sources are, such as the phone numbers and email addresses, and let staff know they need to add them to their devices. Otherwise, they may end up going into spam and they would not get the actual message during an event. I would rate this product a 9 out of 10.
I would rate Everbridge Mass Notification a nine on a scale of one to ten. I give it a nine because it is very good compared to its competitor products, and it is a very reliable service. Regarding Everbridge Mass Notification's AI capabilities, I think its accuracy and reliability of output are fairly accurate. However, pulling from social media always has the risk of inaccurate information, but other than that, it is fairly accurate. My advice for others looking into using Everbridge Mass Notification is that I highly recommend it. My overall review rating for Everbridge Mass Notification is nine out of ten.
The critical event alert has helped the team analyze how many are in the safer zone or if someone is in trouble and if someone really needs help or how many employees are in that critical region and what the criticality of the event is using Everbridge Mass Notification. This is one of the best features to add. Everbridge Mass Notification has saved time and has been helpful for the employees who needed the information most. I have not seen Everbridge Mass Notification downtime having an issue, so it was pretty reliable and I recommend any organization to use Everbridge Mass Notification. I would recommend using Everbridge Mass Notification to anyone who wanted to use it for mass notification because it is one of the best applications which is accurate in providing the information and data that we wanted to convey to the employees who are working. I would rate this product an eight out of ten.
I rate Everbridge Mass Notification a ten out of ten.
I rate the solution nine out of ten; there's always room for improvement. The main pain point we experienced before using the solution was the difficulty in reaching out to staff in the way that was most effective for them. It was more challenging to get messages out and made us less effective overall. Using multiple products from the same vendor helps with potential integration and ease of use. Having multiple Everbridge products affects the learning curve when implementing subsequent solutions, but we don't have any data on time saved because the integration is very new. The products are well integrated. Using Mass Notification and Urgent Desktop creates efficiencies. I recommend Mass Notification; it's a great product, the implementation is easy, and it's effective.
It's gotten the job done and that's why we've kept it. It just does what it needs to do as far as alerting people goes. Especially in our department, if we have major or critical downtimes, Everbridge is how our health system is alerted. There are people who rarely check their emails and this is the tool that gets the job done when it comes to communication. Multiple Solutions - One Vendor ------------------------------- It's preferable to use multiple products from the same vendor because there are cost savings involved when you do that. It's better to have one line for support instead of having to reach out to three different vendors. It's ideal to utilize one vendor for everything, if the solutions work. Using multiple features from Everbridge helped our organization with cost savings, at the time. It also created efficiencies at the time because we could go to the administrative dashboard if someone had an issue with passwords or needed a reset. There was just one dashboard and we could choose what we needed to do or where we wanted to go.
On a scale from one to ten (where one is the worst and ten is the best), I would rate this solution as an eight or nine-out-of-ten. I say that after reviewing some of the other products on the market. I have not been able to find anything that is decidedly better. The advice that I would give to others looking into implementing this product is that I would definitely recommend it for many organizations that do not need a global solution. If they do not need multiple language capabilities, it is something that can be deployed very quickly and it is a very good product. It needs some language tweaking. A good example of the limitations would be that online training is not available in multiple languages. Additional features that I would like to see in the next release of the Everbridge Mass Notification is really, mostly, additional language support. Also, there is one piece within the software that is called Scenarios which could be more fine-tuned. It currently needs some work to improve that functionality.