I would recommend this product because it is straightforward to use and stable. It supports AWS WorkSpaces. I would rate this solution an eight out of ten.
Systems Configuration & Health Engineer at a tech vendor with 201-500 employees
Real User
Top 10
2022-08-13T22:08:35Z
Aug 13, 2022
I would definitely recommend it. As I previously stated, a lot of it, in my opinion, comes down to what your use case is, or what you hope to gain from the product. I can't speak on the subject of physical monitoring because, as I previously stated, we don't use it for that. I am not sure how well it performs in that regard, but if you're looking for something that gets really granular and goes beyond the physical layer into the virtual, into the user sessions, we weren't able to find anything that gave us that same view. It is suitable for both an SMB and also enterprise because it's based on the number of machines you're licensing. If you are a small business with only 30, 50 machines to monitor, your costs will be much lower than if you're monitoring 5,000. It appears to be able to accommodate both sides of that. I would rate ControlUp an eight out of ten.
Cyber Security Specialist at a energy/utilities company with 10,001+ employees
Real User
Top 10
2022-07-13T09:38:29Z
Jul 13, 2022
My advice to others is if you are deploying a brand new system or doing a migration, you better install ControlUp as soon as possible at the earliest stage possible because it will give you visibility into your old system. You will know how it's doing, and what you need to migrate. You might not need to migrate everything because maybe not everything is being used to the full extent. As you deploy a new system, you start monitoring and you know what exactly it's doing, how exactly it's doing, and you can adjust on the go. I rate ControlUp ten out of ten.
VP Virtualisation and Citrix Engineer at BlackRock
Real User
2021-12-22T22:44:00Z
Dec 22, 2021
The company has been responsive to our requests for features and seems to be very agile in developing new features and content. They have been very transparent with their development processes.
Chair, IEEE Consumer Technology Society - Dallas,Texas, USA at a non-profit with 10,001+ employees
Real User
2021-10-29T13:47:05Z
Oct 29, 2021
I would rate ControlUp Real-Time eight out of 10. I think from the customer side, you need to know what you want and have a clear idea of the scope so that there isn't scope creep. From the standpoint of a service provider, you should articulate your questions or your questionnaires or talk with a customer. It should be enough that the customer doesn't say after three months they weren't asked. Your questions should be very agile and open-ended so you will know inside out when you assess any proposal. But at that time, what happened? The salesperson went, "We just need to get the purchase order." It's okay that you got a purchase order, but if I work for a company, I will always be on the other side of the fence. I will never represent any manufacturer or something, but I believe that their mindset is focused on the account. Their mindset is centered on the purchase order, and I think it's good that you have a purchase order or that you won the account, but the important thing is that scope should be well defined from your perspective when you have the scope. A customer may not tell you everything, and then you've dug yourself into a deep hole where you won't foresee an integration issue happening. And you have no clue, and you are saying, "We will see." And the customer said, "We need to complete this task by this date." So everyone needs a well-defined scope written down at the outset. It will save you from haggling later on because something needs to be descoped. Customers will not say that "You need to do this thing. You already show that this was another part of the scoping."
ControlUp is a digital experience monitoring management platform that makes it possible for IT teams to deliver a work-from-anywhere experience for employees. The solution makes fixing and preventing issues easy, enabling IT teams to make smarter decisions. It also provides monitoring performance, availability, and useful productivity metrics.
The ControlUp platform supports:
Any digital workstyle
Physical endpoints
Virtual desktops
Apps
SaaS
Web apps
Unified communications...
I would recommend this product because it is straightforward to use and stable. It supports AWS WorkSpaces. I would rate this solution an eight out of ten.
I would definitely recommend it. As I previously stated, a lot of it, in my opinion, comes down to what your use case is, or what you hope to gain from the product. I can't speak on the subject of physical monitoring because, as I previously stated, we don't use it for that. I am not sure how well it performs in that regard, but if you're looking for something that gets really granular and goes beyond the physical layer into the virtual, into the user sessions, we weren't able to find anything that gave us that same view. It is suitable for both an SMB and also enterprise because it's based on the number of machines you're licensing. If you are a small business with only 30, 50 machines to monitor, your costs will be much lower than if you're monitoring 5,000. It appears to be able to accommodate both sides of that. I would rate ControlUp an eight out of ten.
My advice to others is if you are deploying a brand new system or doing a migration, you better install ControlUp as soon as possible at the earliest stage possible because it will give you visibility into your old system. You will know how it's doing, and what you need to migrate. You might not need to migrate everything because maybe not everything is being used to the full extent. As you deploy a new system, you start monitoring and you know what exactly it's doing, how exactly it's doing, and you can adjust on the go. I rate ControlUp ten out of ten.
The company has been responsive to our requests for features and seems to be very agile in developing new features and content. They have been very transparent with their development processes.
As mentioned, opt for the Trial. You'll have 30 days to really see how beneficial ControlUp is.
I would rate ControlUp Real-Time eight out of 10. I think from the customer side, you need to know what you want and have a clear idea of the scope so that there isn't scope creep. From the standpoint of a service provider, you should articulate your questions or your questionnaires or talk with a customer. It should be enough that the customer doesn't say after three months they weren't asked. Your questions should be very agile and open-ended so you will know inside out when you assess any proposal. But at that time, what happened? The salesperson went, "We just need to get the purchase order." It's okay that you got a purchase order, but if I work for a company, I will always be on the other side of the fence. I will never represent any manufacturer or something, but I believe that their mindset is focused on the account. Their mindset is centered on the purchase order, and I think it's good that you have a purchase order or that you won the account, but the important thing is that scope should be well defined from your perspective when you have the scope. A customer may not tell you everything, and then you've dug yourself into a deep hole where you won't foresee an integration issue happening. And you have no clue, and you are saying, "We will see." And the customer said, "We need to complete this task by this date." So everyone needs a well-defined scope written down at the outset. It will save you from haggling later on because something needs to be descoped. Customers will not say that "You need to do this thing. You already show that this was another part of the scoping."